Case Studies Corsan Enhances Management of Risks and Governance with SoftExpert

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	Corsan Enhances Management of Risks and Governance with SoftExpert

Corsan Enhances Management of Risks and Governance with SoftExpert

Technology Category	Functional Applications - Computerized Maintenance Management Systems (CMMS) Functional Applications - Enterprise Asset Management Systems (EAM) Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Utilities
Applicable Functions	Business Operation Quality Assurance
Services	System Integration Training
Challenge	With the passage of Federal Law 13.303/16, government-held and government-owned private companies and their subsidiaries were required to apply concepts and structures of corporate governance, transparency, risk management practices, internal controls, and compliance. Corsan needed to quickly adapt to these changes. The company faced the challenge of implementing these new requirements effectively and efficiently, ensuring that all processes were aligned with the new legal standards. This required a comprehensive approach to risk management and governance, involving the creation of new methodologies and the adoption of best market practices. Read More
About Customer	Companhia Riograndense de Saneamento (Corsan) was created in 1965 to provide the state of Rio Grande do Sul and its population with better quality of life. Today, Corsan serves around 6 million people in 316 municipalities, representing two-thirds of the population in the state. Corsan is a significant player in the energy and utilities sector, focusing on providing high-quality water and sanitation services. The company has a strong commitment to improving public health and environmental sustainability through its operations. With a large customer base and extensive service area, Corsan plays a crucial role in the region's infrastructure and public welfare. Read More
Solution	To address the new legal requirements, Corsan established the Office of the Superintendent of Internal Controls, Risk Management, and Compliance (SUCIR). This office was responsible for defining methodologies based on best market practices, including ISO 31000 and the COSO ERM Framework. These methodologies were adapted to fit Corsan's specific business needs. The company then identified the need for a tool to support both operational and management areas, leading to the adoption of the SoftExpert Excellence Suite. This suite provided a comprehensive solution for risk management, governance, and compliance, aligning with the new legal standards and enhancing overall operational efficiency. Read More Log in to view content
Contents

Technology Category

Functional Applications - Computerized Maintenance Management Systems (CMMS)

Functional Applications - Enterprise Asset Management Systems (EAM)

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Utilities

Applicable Functions

Business Operation

Quality Assurance

Services

System Integration

Training

Challenge

With the passage of Federal Law 13.303/16, government-held and government-owned private companies and their subsidiaries were required to apply concepts and structures of corporate governance, transparency, risk management practices, internal controls, and compliance. Corsan needed to quickly adapt to these changes. The company faced the challenge of implementing these new requirements effectively and efficiently, ensuring that all processes were aligned with the new legal standards. This required a comprehensive approach to risk management and governance, involving the creation of new methodologies and the adoption of best market practices.

About Customer

Companhia Riograndense de Saneamento (Corsan) was created in 1965 to provide the state of Rio Grande do Sul and its population with better quality of life. Today, Corsan serves around 6 million people in 316 municipalities, representing two-thirds of the population in the state. Corsan is a significant player in the energy and utilities sector, focusing on providing high-quality water and sanitation services. The company has a strong commitment to improving public health and environmental sustainability through its operations. With a large customer base and extensive service area, Corsan plays a crucial role in the region's infrastructure and public welfare.

Solution

To address the new legal requirements, Corsan established the Office of the Superintendent of Internal Controls, Risk Management, and Compliance (SUCIR). This office was responsible for defining methodologies based on best market practices, including ISO 31000 and the COSO ERM Framework. These methodologies were adapted to fit Corsan's specific business needs. The company then identified the need for a tool to support both operational and management areas, leading to the adoption of the SoftExpert Excellence Suite. This suite provided a comprehensive solution for risk management, governance, and compliance, aligning with the new legal standards and enhancing overall operational efficiency.

Impact #1	Enhanced management of risks and governance, ensuring compliance with Federal Law 13.303/16.
Impact #2	Facilitated reporting on results and risk analyses, improving transparency and accountability.
Impact #3	Mapped and modeled processes made activities easier to understand, reducing the need for extensive training.

Impact #1

Enhanced management of risks and governance, ensuring compliance with Federal Law 13.303/16.

Impact #2

Facilitated reporting on results and risk analyses, improving transparency and accountability.

Impact #3

Mapped and modeled processes made activities easier to understand, reducing the need for extensive training.

Benefit #1	Serves around 6 million people in 316 municipalities.
Benefit #2	Lowered training costs due to mapped and modeled processes.

Benefit #1

Serves around 6 million people in 316 municipalities.

Benefit #2

Lowered training costs due to mapped and modeled processes.

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Overview

Corsan Enhances Management of Risks and Governance with SoftExpert

Operational Impact

Quantitative Benefit