Radware
Case Studies
Convergys Load Balances over One Million Voice Calls per Day with Radware’s Application Delivery Controllers
Overview
Convergys Load Balances over One Million Voice Calls per Day with Radware’s Application Delivery ControllersRadware |
Application Infrastructure & Middleware - Data Exchange & Integration | |
Telecommunications | |
System Integration | |
Operational Impact
The standardized system minimizes downtime during planned and unplanned system outages. | |
The system streamlines the process for split call recording. | |
The solution provides advanced, end-to-end local and global load balancing capabilities for mission-critical applications in data and call centers. | |
Quantitative Benefit
The solution allows Convergys to load balance over a million voice calls per day across multiple recording servers. | |
With healthcheck failover capabilities, the solution significantly minimizes downtime during planned and unplanned system outages. | |