Case Studies Control Risks Improves Margins with Dynamics AX

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	Control Risks Improves Margins with Dynamics AX

Control Risks Improves Margins with Dynamics AX

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Professional Service
Applicable Functions	Business Operation Quality Assurance
Use Cases	Predictive Quality Analytics Process Control & Optimization Remote Collaboration
Services	System Integration Training
Challenge	Control Risks was relying upon several disparate systems and manual processes to manage their global risk management consultancy across five continents. This approach yielded no comprehensive handle on customers, project costing, resource utilization – and most critically, no metrics on overall corporate performance. The management team at Control Risks knew that in order to grow the business according to plan and drive increased margin across the business, they needed to implement a single solution across the organization to improve margins, plan and execute projects in a more standardized way and more effectively manage costs. Read More
About Customer	Control Risks is an independent, global risk consultancy specializing in political, integrity and security risk. Control Risks helps some of the most influential organizations in the world understand and manage the risks and opportunities of operating in complex or hostile environments. Control Risks supports clients by providing strategic consultancy, expert analysis and in-depth investigations, handling sensitive political issues and providing practical on the ground protection and support. Headquartered in London, England, the company has a revenue of $326.53M and employs 1,983 people. They operate globally, offering their services to a wide range of clients. Read More
Solution	After evaluating several PSA and ERP applications, Control Risks ultimately selected to implement Microsoft Dynamics AX across the enterprise. This decision was driven by the need for a unified system that could streamline their operations and provide comprehensive insights into their business processes. Additionally, they built integration between AX and their existing Microsoft CRM system, which added significant value and helped streamline processes further. The integration allowed for a seamless flow of information between the systems, enhancing the overall efficiency and effectiveness of their operations. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Professional Service

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Predictive Quality Analytics

Process Control & Optimization

Remote Collaboration

Services

System Integration

Training

Challenge

Control Risks was relying upon several disparate systems and manual processes to manage their global risk management consultancy across five continents. This approach yielded no comprehensive handle on customers, project costing, resource utilization – and most critically, no metrics on overall corporate performance. The management team at Control Risks knew that in order to grow the business according to plan and drive increased margin across the business, they needed to implement a single solution across the organization to improve margins, plan and execute projects in a more standardized way and more effectively manage costs.

About Customer

Control Risks is an independent, global risk consultancy specializing in political, integrity and security risk. Control Risks helps some of the most influential organizations in the world understand and manage the risks and opportunities of operating in complex or hostile environments. Control Risks supports clients by providing strategic consultancy, expert analysis and in-depth investigations, handling sensitive political issues and providing practical on the ground protection and support. Headquartered in London, England, the company has a revenue of $326.53M and employs 1,983 people. They operate globally, offering their services to a wide range of clients.

Solution

After evaluating several PSA and ERP applications, Control Risks ultimately selected to implement Microsoft Dynamics AX across the enterprise. This decision was driven by the need for a unified system that could streamline their operations and provide comprehensive insights into their business processes. Additionally, they built integration between AX and their existing Microsoft CRM system, which added significant value and helped streamline processes further. The integration allowed for a seamless flow of information between the systems, enhancing the overall efficiency and effectiveness of their operations.

Impact #1	Control Risks is now running a fully integrated global application that has helped improve margins and manage operational costs by providing a single repository for project documentation and operational and contract information.
Impact #2	Management has enhanced insight into the broad view of the business overall through executive dashboards that provide real-time snapshots of current market conditions and business performance, enabling more agile and informed critical decision making.
Impact #3	The high adoption rate of the new system, greater than 95%, has multiplied the return on investment from integrating the systems across the globe.

Impact #1

Control Risks is now running a fully integrated global application that has helped improve margins and manage operational costs by providing a single repository for project documentation and operational and contract information.

Impact #2

Management has enhanced insight into the broad view of the business overall through executive dashboards that provide real-time snapshots of current market conditions and business performance, enabling more agile and informed critical decision making.

Impact #3

The high adoption rate of the new system, greater than 95%, has multiplied the return on investment from integrating the systems across the globe.

Benefit #1	Greater than 95% adoption rate for the new system.

Benefit #1

Greater than 95% adoption rate for the new system.

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Overview

Control Risks Improves Margins with Dynamics AX

Operational Impact

Quantitative Benefit