Case Studies Control Center automation enables measurable cost savings and efficiency gains for Logitrac

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	Control Center automation enables measurable cost savings and efficiency gains for Logitrac

Control Center automation enables measurable cost savings and efficiency gains for Logitrac

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - API Integration & Management Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Construction & Infrastructure Consumer Goods Transportation
Use Cases	Asset Health Management (AHM) Fleet Management Predictive Maintenance Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	Logitrac faced significant challenges in managing a broad customer base across various industries, requiring efficient and secure communication from devices to data centers. The company needed a solution to optimize SIM connectivity, manage device configurations, and provide real-time data to customers. Additionally, Logitrac struggled with visibility and control when working with partners not using the Cisco Jasper platform, leading to inefficiencies and increased costs. Read More
About Customer	Logitrac is a global provider of GPS-based tracking and asset management solutions, serving a wide range of industries including transportation, fleet management, construction, and the consumer market. The company leverages advanced technology to offer real-time visibility and automated controls, enhancing efficiency and reducing costs for its customers. With a diverse customer base and operations in 18 countries, Logitrac is committed to delivering accurate and timely information for equipment management, maintenance alerts, and monitoring unauthorized vehicle use. Read More
Solution	Logitrac implemented the Cisco Jasper platform to enhance device management efficiency through automation. The platform allows for real-time management of SIM connectivity, device status adjustments, and rate plan modifications. By automating tasks such as configuring customer devices and setting usage alerts, Logitrac significantly reduced labor costs and improved operational efficiency. The platform's API capabilities and intuitive user interface facilitated seamless integration into Logitrac's daily workflow, enabling the company to monitor high device usage and control costs effectively. Additionally, the platform's real-time data and overage alerts provided resellers with better insights into customer needs, allowing for proactive problem-solving and cost-saving adjustments. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - API Integration & Management

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Construction & Infrastructure

Consumer Goods

Transportation

Use Cases

Asset Health Management (AHM)

Fleet Management

Predictive Maintenance

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

Logitrac faced significant challenges in managing a broad customer base across various industries, requiring efficient and secure communication from devices to data centers. The company needed a solution to optimize SIM connectivity, manage device configurations, and provide real-time data to customers. Additionally, Logitrac struggled with visibility and control when working with partners not using the Cisco Jasper platform, leading to inefficiencies and increased costs.

About Customer

Logitrac is a global provider of GPS-based tracking and asset management solutions, serving a wide range of industries including transportation, fleet management, construction, and the consumer market. The company leverages advanced technology to offer real-time visibility and automated controls, enhancing efficiency and reducing costs for its customers. With a diverse customer base and operations in 18 countries, Logitrac is committed to delivering accurate and timely information for equipment management, maintenance alerts, and monitoring unauthorized vehicle use.

Solution

Logitrac implemented the Cisco Jasper platform to enhance device management efficiency through automation. The platform allows for real-time management of SIM connectivity, device status adjustments, and rate plan modifications. By automating tasks such as configuring customer devices and setting usage alerts, Logitrac significantly reduced labor costs and improved operational efficiency. The platform's API capabilities and intuitive user interface facilitated seamless integration into Logitrac's daily workflow, enabling the company to monitor high device usage and control costs effectively. Additionally, the platform's real-time data and overage alerts provided resellers with better insights into customer needs, allowing for proactive problem-solving and cost-saving adjustments.

Impact #1	Logitrac achieved higher device management efficiency through automation, reducing the time required for standard orders from multiple hours to a few minutes.
Impact #2	The company experienced significant cost savings by automating the configuration of thousands of devices, which would have taken weeks if done manually.
Impact #3	Real-time data and overage alerts enabled resellers to understand customer needs better and make timely adjustments, preventing cost overruns.

Impact #1

Logitrac achieved higher device management efficiency through automation, reducing the time required for standard orders from multiple hours to a few minutes.

Impact #2

The company experienced significant cost savings by automating the configuration of thousands of devices, which would have taken weeks if done manually.

Impact #3

Real-time data and overage alerts enabled resellers to understand customer needs better and make timely adjustments, preventing cost overruns.

Benefit #1	Logitrac expanded its operations into 18 countries.
Benefit #2	The time required for standard order configuration was reduced from multiple hours to a few minutes.

Benefit #1

Logitrac expanded its operations into 18 countries.

Benefit #2

The time required for standard order configuration was reduced from multiple hours to a few minutes.

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Overview

Control Center automation enables measurable cost savings and efficiency gains for Logitrac

Operational Impact

Quantitative Benefit