Benchmark Gensuite Case Studies Contractor Management Implementing Behaviour-Based Safety to Identify Workplace Safety Risks

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	Contractor Management Implementing Behaviour-Based Safety to Identify Workplace Safety Risks Benchmark Gensuite

Contractor Management Implementing Behaviour-Based Safety to Identify Workplace Safety Risks

Benchmark Gensuite

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Food & Beverage Retail
Applicable Functions	Human Resources
Use Cases	Occupancy Monitoring Personnel Tracking & Monitoring
Services	Cloud Planning, Design & Implementation Services
Challenge	The company needed a system to track all employee safety and at-risk behaviors at retail and wholesale locations. They wanted to analyze Key Performance Indicators (KPIs) for trend analyses and multi-dimensional charting. The goal was to enhance the overall safety culture and drive safety improvements across site programs. They required a centralized system to enable behavior-based safety observations across retail and distribution locations. The system needed to record employee observations at respective site, department or equipment-specific levels, maintain real-time visibility to safety observations across multiple locations, and leverage Mobile technology to record observations. Read More
About Customer	The customer is a U.S.-based food retail and distribution company servicing over 300 locations. They have an annual revenue of 16 billion USD and employ 70,000 people. The company operates over 2+ million square feet of grocery and non-food warehousing. They were looking for a solution to track all employee safety and at-risk behaviors at their retail and wholesale locations. They wanted to analyze Key Performance Indicators (KPIs) for trend analyses and multi-dimensional charting. Their goal was to enhance their overall safety culture and drive safety improvements across their site programs. Read More
Solution	The company implemented Benchmark’s Safety Observations application. This application provides a single platform to house safety observation forms and checklists. It has the ability to customize risk categories and associated behaviors specific to each site. The application data mines safety observations to identify risks and drive safety improvements. It helps to identify the top 5 at-risk behaviors. The application is mobile capable, allowing to record safety observations on-location and offline. The solution integrates behavior-based safety into the safety management system to achieve key performance indicators (KPIs). It provides Mobile interfaces for observers to quickly record Safety Observations offline and in the field. The solution helps to identify safety risks and program improvement. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Food & Beverage

Retail

Applicable Functions

Human Resources

Use Cases

Occupancy Monitoring

Personnel Tracking & Monitoring

Services

Cloud Planning, Design & Implementation Services

Challenge

The company needed a system to track all employee safety and at-risk behaviors at retail and wholesale locations. They wanted to analyze Key Performance Indicators (KPIs) for trend analyses and multi-dimensional charting. The goal was to enhance the overall safety culture and drive safety improvements across site programs. They required a centralized system to enable behavior-based safety observations across retail and distribution locations. The system needed to record employee observations at respective site, department or equipment-specific levels, maintain real-time visibility to safety observations across multiple locations, and leverage Mobile technology to record observations.

About Customer

The customer is a U.S.-based food retail and distribution company servicing over 300 locations. They have an annual revenue of 16 billion USD and employ 70,000 people. The company operates over 2+ million square feet of grocery and non-food warehousing. They were looking for a solution to track all employee safety and at-risk behaviors at their retail and wholesale locations. They wanted to analyze Key Performance Indicators (KPIs) for trend analyses and multi-dimensional charting. Their goal was to enhance their overall safety culture and drive safety improvements across their site programs.

Solution

The company implemented Benchmark’s Safety Observations application. This application provides a single platform to house safety observation forms and checklists. It has the ability to customize risk categories and associated behaviors specific to each site. The application data mines safety observations to identify risks and drive safety improvements. It helps to identify the top 5 at-risk behaviors. The application is mobile capable, allowing to record safety observations on-location and offline. The solution integrates behavior-based safety into the safety management system to achieve key performance indicators (KPIs). It provides Mobile interfaces for observers to quickly record Safety Observations offline and in the field. The solution helps to identify safety risks and program improvement.

Impact #1	Recorded 5,500 safety observations in one year using cloud-based observation forms and checklists
Impact #2	Significantly improved employee engagement at both retail and warehouse locations
Impact #3	Integrated behavior-based safety into safety management system to achieve key performance indicators (KPIs)

Impact #1

Recorded 5,500 safety observations in one year using cloud-based observation forms and checklists

Impact #2

Significantly improved employee engagement at both retail and warehouse locations

Impact #3

Integrated behavior-based safety into safety management system to achieve key performance indicators (KPIs)

Benefit #1	Met 100% of yearly set safety observation target

Benefit #1

Met 100% of yearly set safety observation target

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Overview

Contractor Management Implementing Behaviour-Based Safety to Identify Workplace Safety Risks

Operational Impact

Quantitative Benefit