Case Studies Continuum Business Continuity Boosts the Bottom Line on Three Fronts

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	Continuum Business Continuity Boosts the Bottom Line on Three Fronts

Continuum Business Continuity Boosts the Bottom Line on Three Fronts

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Infrastructure as a Service (IaaS) - Backup & Recovery Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Healthcare & Hospitals Professional Service
Applicable Functions	Business Operation Quality Assurance
Use Cases	Predictive Maintenance Remote Asset Management
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services System Integration
Challenge	Vertical Solutions faced the challenge of offering the best business continuity services to their customers. They needed a solution that could provide reliable remote management and monitoring, as well as effective backup and disaster recovery. The existing solutions were either not integrated or not comprehensive enough, leading to potential data loss and operational downtime for their clients. This was particularly critical for clients in sectors like healthcare, where data integrity and availability are paramount. Vertical Solutions needed a robust, integrated solution to address these issues and ensure business continuity for their clients. Read More
About Customer	Vertical Solutions is a managed IT services provider based in Export, Pennsylvania. The company specializes in offering business continuity services to a diverse range of clients, including those in the healthcare sector. With a focus on generating revenue, growing new business, and improving productivity, Vertical Solutions leverages advanced IT solutions to meet these goals. The company prides itself on understanding client needs and providing tailored solutions that ensure operational efficiency and data integrity. By partnering with Continuum, Vertical Solutions has been able to offer comprehensive business continuity services that significantly impact their clients' bottom lines. Read More
Solution	Vertical Solutions implemented Continuum's Vault and Network Operation Center (NOC) to address their business continuity challenges. The Vault solution offers integrated remote management and monitoring (RMM) and backup and disaster recovery (BDR) capabilities. This allows Vertical Solutions to provide 24/7 intelligent monitoring and instant virtualization, supported by frequent backups. The NOC services enable Vertical Solutions to manage client systems remotely, addressing issues overnight and reducing the need for additional technical staff. This integrated approach not only enhances Vertical Solutions' service offerings but also improves customer satisfaction by ensuring minimal downtime and data loss. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Infrastructure as a Service (IaaS) - Backup & Recovery

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Healthcare & Hospitals

Professional Service

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Predictive Maintenance

Remote Asset Management

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

System Integration

Challenge

Vertical Solutions faced the challenge of offering the best business continuity services to their customers. They needed a solution that could provide reliable remote management and monitoring, as well as effective backup and disaster recovery. The existing solutions were either not integrated or not comprehensive enough, leading to potential data loss and operational downtime for their clients. This was particularly critical for clients in sectors like healthcare, where data integrity and availability are paramount. Vertical Solutions needed a robust, integrated solution to address these issues and ensure business continuity for their clients.

About Customer

Vertical Solutions is a managed IT services provider based in Export, Pennsylvania. The company specializes in offering business continuity services to a diverse range of clients, including those in the healthcare sector. With a focus on generating revenue, growing new business, and improving productivity, Vertical Solutions leverages advanced IT solutions to meet these goals. The company prides itself on understanding client needs and providing tailored solutions that ensure operational efficiency and data integrity. By partnering with Continuum, Vertical Solutions has been able to offer comprehensive business continuity services that significantly impact their clients' bottom lines.

Solution

Vertical Solutions implemented Continuum's Vault and Network Operation Center (NOC) to address their business continuity challenges. The Vault solution offers integrated remote management and monitoring (RMM) and backup and disaster recovery (BDR) capabilities. This allows Vertical Solutions to provide 24/7 intelligent monitoring and instant virtualization, supported by frequent backups. The NOC services enable Vertical Solutions to manage client systems remotely, addressing issues overnight and reducing the need for additional technical staff. This integrated approach not only enhances Vertical Solutions' service offerings but also improves customer satisfaction by ensuring minimal downtime and data loss.

Impact #1	Continuum's solutions have enabled Vertical Solutions to keep a lean team, reducing the need for additional technical staff by 25%.
Impact #2	The integrated Vault and NOC solutions have broadened Vertical Solutions' skillsets, allowing them to offer more comprehensive services to their clients.
Impact #3	The business continuity services provided by Continuum have led to greater visibility and control over client systems, ensuring minimal downtime and data loss.

Impact #1

Continuum's solutions have enabled Vertical Solutions to keep a lean team, reducing the need for additional technical staff by 25%.

Impact #2

The integrated Vault and NOC solutions have broadened Vertical Solutions' skillsets, allowing them to offer more comprehensive services to their clients.

Impact #3

The business continuity services provided by Continuum have led to greater visibility and control over client systems, ensuring minimal downtime and data loss.

Benefit #1	Continuum's business continuity solution generates an estimated 30-35% of Vertical Solutions' total revenue.
Benefit #2	The remote management and monitoring solution provided by Continuum is estimated to reduce technical staffing needs by 25%.
Benefit #3	A healthcare provider saved $50,000 in data recovery costs by switching to Continuum's integrated solution.

Benefit #1

Continuum's business continuity solution generates an estimated 30-35% of Vertical Solutions' total revenue.

Benefit #2

The remote management and monitoring solution provided by Continuum is estimated to reduce technical staffing needs by 25%.

Benefit #3

A healthcare provider saved $50,000 in data recovery costs by switching to Continuum's integrated solution.

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Overview

Continuum Business Continuity Boosts the Bottom Line on Three Fronts

Operational Impact

Quantitative Benefit