Jitterbit Case Studies Compassion International Automates Processes with Jitterbit

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	Compassion International Automates Processes with Jitterbit Jitterbit

Compassion International Automates Processes with Jitterbit

Jitterbit

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions	Business Operation
Services	System Integration
Challenge	Compassion International, a humanitarian aid child sponsorship organization, was facing challenges with its gifting process. The process was not completely automated, leading to manual re-keying of information, which introduced costly errors and duplicate data. This duplicate data resulted in questionable reporting and made the entire process cumbersome to manage. The lack of information flow negatively impacted the adoption of Salesforce, leading to lost productivity and wasted license fees. The poor data quality also threatened to compromise management decisions. Read More
About Customer	Compassion International is a humanitarian aid child sponsorship organization that was founded in 1952. The organization is dedicated to the long-term development of children living in poverty. Headquartered in Colorado Springs, Colorado, the Christian charity assists children in 25 countries around the world, including Bolivia, Colombia, Mexico, Haiti, and Kenya. To date, the organization has helped more than 2 million children. Read More
Solution	Compassion International was already using Jitterbit Data Loader to support many of their existing processes, from shipping out coffee mugs to sponsors to provisioning volunteers for fieldwork. The charity decided to automate many of their processes by switching to Jitterbit's paid product - the Harmony platform. Automating the processing meant that employees no longer had to spend time cutting and pasting information from one system into another. This improved worker satisfaction along with the quality of the data. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Functions

Business Operation

Services

System Integration

Challenge

Compassion International, a humanitarian aid child sponsorship organization, was facing challenges with its gifting process. The process was not completely automated, leading to manual re-keying of information, which introduced costly errors and duplicate data. This duplicate data resulted in questionable reporting and made the entire process cumbersome to manage. The lack of information flow negatively impacted the adoption of Salesforce, leading to lost productivity and wasted license fees. The poor data quality also threatened to compromise management decisions.

About Customer

Compassion International is a humanitarian aid child sponsorship organization that was founded in 1952. The organization is dedicated to the long-term development of children living in poverty. Headquartered in Colorado Springs, Colorado, the Christian charity assists children in 25 countries around the world, including Bolivia, Colombia, Mexico, Haiti, and Kenya. To date, the organization has helped more than 2 million children.

Solution

Compassion International was already using Jitterbit Data Loader to support many of their existing processes, from shipping out coffee mugs to sponsors to provisioning volunteers for fieldwork. The charity decided to automate many of their processes by switching to Jitterbit's paid product - the Harmony platform. Automating the processing meant that employees no longer had to spend time cutting and pasting information from one system into another. This improved worker satisfaction along with the quality of the data.

Impact #1	Better support for workflows and error handling
Impact #2	Increased operational efficiency
Impact #3	Less manual entry

Impact #1

Better support for workflows and error handling

Impact #2

Increased operational efficiency

Impact #3

Less manual entry

Benefit #1	Saved storage fees in Salesforce
Benefit #2	Increased ROI from investment in Salesforce
Benefit #3	Faster and more accurate decision making

Benefit #1

Saved storage fees in Salesforce

Benefit #2

Increased ROI from investment in Salesforce

Benefit #3

Faster and more accurate decision making

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Overview

Compassion International Automates Processes with Jitterbit

Operational Impact

Quantitative Benefit