Case Studies Comodo One Customer Testimonial

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	Comodo One Customer Testimonial

Comodo One Customer Testimonial

Technology Category	Application Infrastructure & Middleware - API Integration & Management Platform as a Service (PaaS) - Connectivity Platforms Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries	Professional Service Software
Applicable Functions	Business Operation Field Services
Use Cases	Predictive Maintenance Remote Asset Management Service Parts Management
Services	Software Design & Engineering Services System Integration
Challenge	Remote monitoring and management is a critical tool needed by Syneteks to monitor and service its customers on demand, across the state of Colorado. Before implementing Comodo One, Syneteks had an RMM solution that was cumbersome to operate, and didn’t communicate well with its other service technologies. Syneteks has many customers across Colorado and the surrounding region, and needed to have an RMM solution that was reliable 100% of the time, to ensure it fixed the right technology challenge at the right time for the right customer. Syneteks was looking for a new RMM technology solution that would deliver a secure and reliable performance for both its customers and its own workforce while not adding cumbersome costs. Read More
About Customer	Based in Denver, Colorado, Syneteks is a managed services provider delivering IT support and services for small to mid-sized customers across the Colorado region. Over the past 10 years, Syneteks has focused on delivering end-to-end IT support - from email security to antivirus protection; from voice over IP to web and email hosting services. The company recently signed up for the free Comodo One MSP platform tool – specifically looking to implement Comodo Remote Management as a new primary RMM solution for the company. Read More
Solution	While researching new RMM service offerings, Syneteks saw the launch of Comodo One MSP and signed up for the free platform that integrates RMM, Patch Management, Service Desk and Device Management modules – all under one console. Syneteks has already started adopting and using the Comodo RMM solution within Comodo One, uploading devices and endpoints to help the company monitor and service its customers. With no cost to the company and a reliable platform to build upon, Syneteks is already starting to see easier IT management for its customers and its workforce through the Comodo RMM tool, and is looking to add on Patch Management and Service Desk in the near future. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Platform as a Service (PaaS) - Connectivity Platforms

Platform as a Service (PaaS) - Device Management Platforms

Applicable Industries

Professional Service

Software

Applicable Functions

Business Operation

Field Services

Use Cases

Predictive Maintenance

Remote Asset Management

Service Parts Management

Services

Software Design & Engineering Services

System Integration

Challenge

Remote monitoring and management is a critical tool needed by Syneteks to monitor and service its customers on demand, across the state of Colorado. Before implementing Comodo One, Syneteks had an RMM solution that was cumbersome to operate, and didn’t communicate well with its other service technologies. Syneteks has many customers across Colorado and the surrounding region, and needed to have an RMM solution that was reliable 100% of the time, to ensure it fixed the right technology challenge at the right time for the right customer. Syneteks was looking for a new RMM technology solution that would deliver a secure and reliable performance for both its customers and its own workforce while not adding cumbersome costs.

About Customer

Based in Denver, Colorado, Syneteks is a managed services provider delivering IT support and services for small to mid-sized customers across the Colorado region. Over the past 10 years, Syneteks has focused on delivering end-to-end IT support - from email security to antivirus protection; from voice over IP to web and email hosting services. The company recently signed up for the free Comodo One MSP platform tool – specifically looking to implement Comodo Remote Management as a new primary RMM solution for the company.

Solution

While researching new RMM service offerings, Syneteks saw the launch of Comodo One MSP and signed up for the free platform that integrates RMM, Patch Management, Service Desk and Device Management modules – all under one console. Syneteks has already started adopting and using the Comodo RMM solution within Comodo One, uploading devices and endpoints to help the company monitor and service its customers. With no cost to the company and a reliable platform to build upon, Syneteks is already starting to see easier IT management for its customers and its workforce through the Comodo RMM tool, and is looking to add on Patch Management and Service Desk in the near future.

Impact #1	Syneteks has started using the Comodo RMM solution within Comodo One, uploading devices and endpoints to help the company monitor and service its customers.
Impact #2	The platform has provided a reliable and cost-effective solution for Syneteks, allowing them to manage IT services more efficiently.
Impact #3	Syneteks is planning to expand its use of the platform by adding Patch Management and Service Desk modules in the near future.

Impact #1

Syneteks has started using the Comodo RMM solution within Comodo One, uploading devices and endpoints to help the company monitor and service its customers.

Impact #2

The platform has provided a reliable and cost-effective solution for Syneteks, allowing them to manage IT services more efficiently.

Impact #3

Syneteks is planning to expand its use of the platform by adding Patch Management and Service Desk modules in the near future.

Benefit #1	No cost to the company for using the Comodo One MSP platform.

Benefit #1

No cost to the company for using the Comodo One MSP platform.

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Overview

Comodo One Customer Testimonial

Operational Impact

Quantitative Benefit