Case Studies Comodo One Customer Testimonial

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	Comodo One Customer Testimonial

Comodo One Customer Testimonial

Technology Category	Application Infrastructure & Middleware - API Integration & Management Platform as a Service (PaaS) - Connectivity Platforms Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries	Professional Service Software
Applicable Functions	Business Operation Field Services
Use Cases	Predictive Maintenance Remote Asset Management Service Parts Management
Services	Software Design & Engineering Services System Integration
Challenge	Before implementing Comodo One MSP, IT Simplicity had an RMM solution in place, but was experiencing multiple outages and a higher per-seat cost than it wanted to pay. Licensing fees and costs are always an issue, so IT Simplicity was looking for a new RMM technology solution that would deliver a secure and reliable performance for both its customers and its own workforce, not adding cumbersome costs, and be able to scale and integrate its patch management and service desk capabilities. Read More
About Customer	Based in Miami, Florida, IT Simplicity is a managed service provider that builds its business on its name – making IT simple for its customers, so they can leverage technology to build and expand their own businesses. With hundreds of small to mid-sized enterprise customers across Florida, IT Simplicity is dedicated to taking the complexity associated with finding IT solutions that work, and providing state-of-the-art IT support, service and products that allow its customers to get ahead of the competition and achieve greater success. IT Simplicity recently registered for the free Comodo One managed services platform, after looking for a new RMM solution to better service its customer base. Read More
Solution	While researching best of breed RMM service offerings, IT Simplicity signed up for the free Comodo One MSP platform that integrates RMM, Patch Management, Service Desk and Device Management modules – all under one console. IT Simplicity has started adopting and using the Comodo RMM solution within Comodo One MSP, uploading devices and endpoints to help the company monitor and service its customers across the state of Florida. Because the managed services solution from Comodo is free, IT Simplicity has the option to reinvest the cost savings it is achieving back into its business – giving IT Simplicity more financial flexibility to better serve its customer base and grow. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Platform as a Service (PaaS) - Connectivity Platforms

Platform as a Service (PaaS) - Device Management Platforms

Applicable Industries

Professional Service

Software

Applicable Functions

Business Operation

Field Services

Use Cases

Predictive Maintenance

Remote Asset Management

Service Parts Management

Services

Software Design & Engineering Services

System Integration

Challenge

Before implementing Comodo One MSP, IT Simplicity had an RMM solution in place, but was experiencing multiple outages and a higher per-seat cost than it wanted to pay. Licensing fees and costs are always an issue, so IT Simplicity was looking for a new RMM technology solution that would deliver a secure and reliable performance for both its customers and its own workforce, not adding cumbersome costs, and be able to scale and integrate its patch management and service desk capabilities.

About Customer

Based in Miami, Florida, IT Simplicity is a managed service provider that builds its business on its name – making IT simple for its customers, so they can leverage technology to build and expand their own businesses. With hundreds of small to mid-sized enterprise customers across Florida, IT Simplicity is dedicated to taking the complexity associated with finding IT solutions that work, and providing state-of-the-art IT support, service and products that allow its customers to get ahead of the competition and achieve greater success. IT Simplicity recently registered for the free Comodo One managed services platform, after looking for a new RMM solution to better service its customer base.

Solution

While researching best of breed RMM service offerings, IT Simplicity signed up for the free Comodo One MSP platform that integrates RMM, Patch Management, Service Desk and Device Management modules – all under one console. IT Simplicity has started adopting and using the Comodo RMM solution within Comodo One MSP, uploading devices and endpoints to help the company monitor and service its customers across the state of Florida. Because the managed services solution from Comodo is free, IT Simplicity has the option to reinvest the cost savings it is achieving back into its business – giving IT Simplicity more financial flexibility to better serve its customer base and grow.

Impact #1	IT Simplicity can now monitor and manage multiple endpoints from a single console, improving operational efficiency.
Impact #2	The integration of service desk and patch management capabilities has streamlined IT Simplicity's service processes.
Impact #3	The cost savings from using the free Comodo One MSP platform have allowed IT Simplicity to reinvest in its business, enhancing its service offerings.

Impact #1

IT Simplicity can now monitor and manage multiple endpoints from a single console, improving operational efficiency.

Impact #2

The integration of service desk and patch management capabilities has streamlined IT Simplicity's service processes.

Impact #3

The cost savings from using the free Comodo One MSP platform have allowed IT Simplicity to reinvest in its business, enhancing its service offerings.

Benefit #1	IT Simplicity has saved on licensing fees by using the free Comodo One MSP platform.
Benefit #2	The reduction in per-seat costs has provided financial flexibility for IT Simplicity.

Benefit #1

IT Simplicity has saved on licensing fees by using the free Comodo One MSP platform.

Benefit #2

The reduction in per-seat costs has provided financial flexibility for IT Simplicity.

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Overview

Comodo One Customer Testimonial

Operational Impact

Quantitative Benefit