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Case Studies
Commercial Real Estate Agents Leverage RingDNA to Save Time and Improve Efficiency
Overview
Commercial Real Estate Agents Leverage RingDNA to Save Time and Improve EfficiencyRevenue.io |
Telecommunications | |
Sales & Marketing | |
System Integration | |
Operational Impact
After implementing RingDNA, the commercial real estate company saw a significant improvement in their operations. Call tracking within Salesforce improved by close to 90% as they no longer had to rely on agents to log calls manually. This allowed them to start tracking all the metrics they had been wondering about, helping them to make coaching, hiring, and pipeline decisions by utilizing the data. Their agents were able to save on average 18 hours a month by automating the small tasks that would ordinarily take their attention away from calls. The ease of use of RingDNA significantly cut down on onboarding times for new hires. The company was also able to transition to remote work seamlessly during the COVID-19 pandemic, with agents able to place calls from their cell phones using call forwarding. | |
Quantitative Benefit
90% improvement in call tracking within Salesforce | |
18 hours saved per agent per month by automating tasks | |
Significant reduction in agent onboarding times | |