Case Studies Comau increases operational efficiency and reduces risk of failure by 60% with SoftExpert

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	Comau increases operational efficiency and reduces risk of failure by 60% with SoftExpert

Comau increases operational efficiency and reduces risk of failure by 60% with SoftExpert

Technology Category	Functional Applications - Enterprise Asset Management Systems (EAM) Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Automotive
Applicable Functions	Business Operation Quality Assurance
Use Cases	Predictive Maintenance Process Control & Optimization Regulatory Compliance Monitoring
Services	System Integration Training
Challenge	Comau sought to monitor processes and contracts at all stages through a structured and automated method. Business unit management, processes and performance information were performed in spreadsheets and communication was done over e-mail. The compilation of information, analysis and results on the performance of services took, on average, 7 days to be generated. The more than 50 contracts implemented in 12 Brazilian states, generated information using 25 tools/sheets per location, in a total of 500 documents per month. Read More
About Customer	Comau is an Italian multinational that is part of the FCA group, one of the world's largest players in the automotive sector, which includes brands such as Fiat, Jeep, Alfa Romeo, Chrysler, Dodge, Maserati and others. A world leader in the supply of advanced industrial automation products and solutions, it has a portfolio of industrial and collaborative robots, autonomous logistics, wearable technology, automated systems for production lines, digital and interconnected solutions, machining centers, specialized industrial maintenance services and facilities. The company has been in the market for 45 years, operating in 14 countries, with 32 branches, 5 innovation centers, 14 operating plants and over 9 thousand collaborators. Read More
Solution	Softexpert Excellence Suite was made available to 220 users from various areas, with different levels of security and management. Through the tool, it is possible to access dynamic portals, where there is relevant information for each level, and can even be connected through smartphones. The project included the implementation of these components: Audit, Process, Incident, Form, Problem, Performance, Document, Risk, Survey and Action Plan. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Asset Management Systems (EAM)

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Automotive

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Predictive Maintenance

Process Control & Optimization

Regulatory Compliance Monitoring

Services

System Integration

Training

Challenge

Comau sought to monitor processes and contracts at all stages through a structured and automated method. Business unit management, processes and performance information were performed in spreadsheets and communication was done over e-mail. The compilation of information, analysis and results on the performance of services took, on average, 7 days to be generated. The more than 50 contracts implemented in 12 Brazilian states, generated information using 25 tools/sheets per location, in a total of 500 documents per month.

About Customer

Comau is an Italian multinational that is part of the FCA group, one of the world's largest players in the automotive sector, which includes brands such as Fiat, Jeep, Alfa Romeo, Chrysler, Dodge, Maserati and others. A world leader in the supply of advanced industrial automation products and solutions, it has a portfolio of industrial and collaborative robots, autonomous logistics, wearable technology, automated systems for production lines, digital and interconnected solutions, machining centers, specialized industrial maintenance services and facilities. The company has been in the market for 45 years, operating in 14 countries, with 32 branches, 5 innovation centers, 14 operating plants and over 9 thousand collaborators.

Solution

Softexpert Excellence Suite was made available to 220 users from various areas, with different levels of security and management. Through the tool, it is possible to access dynamic portals, where there is relevant information for each level, and can even be connected through smartphones. The project included the implementation of these components: Audit, Process, Incident, Form, Problem, Performance, Document, Risk, Survey and Action Plan.

Impact #1	Increased efficiency and control of operations.
Impact #2	Assistance in maintaining ISO 9001 certification.
Impact #3	Identification and reduction of problems and failures in an efficient way.

Impact #1

Increased efficiency and control of operations.

Impact #2

Assistance in maintaining ISO 9001 certification.

Impact #3

Identification and reduction of problems and failures in an efficient way.

Benefit #1	Reduced risk of failure by 60%

Benefit #1

Reduced risk of failure by 60%

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Overview

Comau increases operational efficiency and reduces risk of failure by 60% with SoftExpert

Operational Impact

Quantitative Benefit