Case Studies Coloplast improves visibility and streamlines workflows across the digital supply chain

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	Coloplast improves visibility and streamlines workflows across the digital supply chain

Coloplast improves visibility and streamlines workflows across the digital supply chain

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Product Research & Development Quality Assurance
Use Cases	Regulatory Compliance Monitoring
Services	Cloud Planning, Design & Implementation Services
Challenge	Coloplast, a Danish multinational company, was facing increasing pressure from regulators to adequately link claiming documents to promotional materials and provide a full audit trail. However, fragmented systems and processes made it difficult to achieve full visibility into their promotional materials. They were using an inefficient custom Microsoft SharePoint solution and simply sent Microsoft Word documents to auditors over email. The company relied on multiple, siloed systems and processes to manage their content. The company used email for many content management tasks and had no central repository for available content. This limited visibility into where and how assets were being used. Read More
About Customer	Coloplast is a Danish multinational company that develops ostomy, continence, urology, wound, and skin care products and services that make life easier for people with sensitive healthcare needs. The company is facing increasing pressure from regulators to adequately link claiming documents to promotional materials and provide a full audit trail. However, fragmented systems and processes make it difficult to achieve full visibility into their promotional materials. They are currently using an inefficient custom Microsoft SharePoint solution and simply send Microsoft Word documents to auditors over email. The company relies on multiple, siloed systems and processes to manage their content. They use email for many content management tasks and have no central repository for available content. This limits visibility into where and how assets are being used. Read More
Solution	Coloplast implemented Veeva Vault PromoMats to improve the approval process for promotional materials. Vault PromoMats allows marketing to tie each claim directly to individual paragraphs of supporting evidence and store everything in a central system. Audit trails show the history of the workflow that produced the document to demonstrate that the process meets regulatory demands. Once their first project was completed successfully, the company standardized digital asset management on Vault PromoMats to combine creation, review, and distribution capabilities. Instead of documents and videos being stored on individual hard drives and cloud-based file sharing applications across the organization, Vault PromoMats gives users a single source of the truth for all approved content and assets in the cloud. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Product Research & Development

Quality Assurance

Use Cases

Regulatory Compliance Monitoring

Services

Cloud Planning, Design & Implementation Services

Challenge

Coloplast, a Danish multinational company, was facing increasing pressure from regulators to adequately link claiming documents to promotional materials and provide a full audit trail. However, fragmented systems and processes made it difficult to achieve full visibility into their promotional materials. They were using an inefficient custom Microsoft SharePoint solution and simply sent Microsoft Word documents to auditors over email. The company relied on multiple, siloed systems and processes to manage their content. The company used email for many content management tasks and had no central repository for available content. This limited visibility into where and how assets were being used.

About Customer

Coloplast is a Danish multinational company that develops ostomy, continence, urology, wound, and skin care products and services that make life easier for people with sensitive healthcare needs. The company is facing increasing pressure from regulators to adequately link claiming documents to promotional materials and provide a full audit trail. However, fragmented systems and processes make it difficult to achieve full visibility into their promotional materials. They are currently using an inefficient custom Microsoft SharePoint solution and simply send Microsoft Word documents to auditors over email. The company relies on multiple, siloed systems and processes to manage their content. They use email for many content management tasks and have no central repository for available content. This limits visibility into where and how assets are being used.

Solution

Coloplast implemented Veeva Vault PromoMats to improve the approval process for promotional materials. Vault PromoMats allows marketing to tie each claim directly to individual paragraphs of supporting evidence and store everything in a central system. Audit trails show the history of the workflow that produced the document to demonstrate that the process meets regulatory demands. Once their first project was completed successfully, the company standardized digital asset management on Vault PromoMats to combine creation, review, and distribution capabilities. Instead of documents and videos being stored on individual hard drives and cloud-based file sharing applications across the organization, Vault PromoMats gives users a single source of the truth for all approved content and assets in the cloud.

Impact #1	Users in North America have achieved significant efficiencies due to greater visibility into available content.
Impact #2	Auditors are spending much less time on reviews.
Impact #3	Vault PromoMats has enabled Coloplast to achieve a more structured, process-driven way of working, visibility and control over where and how content is being used, and the security of knowing that their messaging adheres to regulatory guidelines.

Impact #1

Users in North America have achieved significant efficiencies due to greater visibility into available content.

Impact #2

Auditors are spending much less time on reviews.

Impact #3

Vault PromoMats has enabled Coloplast to achieve a more structured, process-driven way of working, visibility and control over where and how content is being used, and the security of knowing that their messaging adheres to regulatory guidelines.

Benefit #1	Auditors can evaluate claims status in 15 minutes rather than three-to-four hours.
Benefit #2	Coloplast has decreased their commercial content review and approval times.

Benefit #1

Auditors can evaluate claims status in 15 minutes rather than three-to-four hours.

Benefit #2

Coloplast has decreased their commercial content review and approval times.

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Overview

Coloplast improves visibility and streamlines workflows across the digital supply chain

Operational Impact

Quantitative Benefit