Case Studies Colgate Rochester Crozer Divinity School Leverages Barracuda Email Security to Combat Spam

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	Colgate Rochester Crozer Divinity School Leverages Barracuda Email Security to Combat Spam

Colgate Rochester Crozer Divinity School Leverages Barracuda Email Security to Combat Spam

Technology Category	Cybersecurity & Privacy - Cloud Security Cybersecurity & Privacy - Network Security
Applicable Industries	Education
Applicable Functions	Business Operation
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services System Integration
Challenge	Colgate Rochester Crozer Divinity School was facing significant challenges with their existing spam filtering solution, Symantec Mail Security. The solution was not only expensive to deploy but also difficult to manage and configure. The user interface was not intuitive, making it hard for the limited IT staff to operate efficiently. Additionally, the Symantec solution was consuming a majority of the server resources, causing performance issues and slowing down the Exchange infrastructure. This inefficiency led to delays in email delivery and an overwhelming amount of spam content flooding the inboxes of students and faculty members. Read More
About Customer	Colgate Rochester Crozer Divinity School is a small private college located in Highland Park, Rochester, NY. The institution supports approximately 150 students and faculty members. The Director of Technology Services, Todd Overfield, oversees the school's growing IT infrastructure. The school was struggling with an ineffective spam filtering solution that was causing significant performance issues and was difficult to manage, prompting the need for a more efficient and user-friendly solution. Read More
Solution	To address these challenges, Colgate Rochester Crozer Divinity School implemented the Barracuda Spam Firewall 300. This solution provided granular email management policies without causing any latency in email traffic flow. Unlike the previous solution, the Barracuda Spam Firewall did not require sharing resources with the Exchange server, thereby ensuring that the server could perform its primary tasks efficiently. The implementation of the Barracuda Spam Firewall resulted in a significant reduction in spam content, improved server performance, and an overall more manageable and user-friendly system. Todd Overfield particularly appreciated the intuitive management interface and the reliability of the product, which required minimal intervention post-deployment. The support experience with Barracuda's customer service was also highly positive, with quick response times and effective solutions. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Cloud Security

Cybersecurity & Privacy - Network Security

Applicable Industries

Education

Applicable Functions

Business Operation

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

System Integration

Challenge

Colgate Rochester Crozer Divinity School was facing significant challenges with their existing spam filtering solution, Symantec Mail Security. The solution was not only expensive to deploy but also difficult to manage and configure. The user interface was not intuitive, making it hard for the limited IT staff to operate efficiently. Additionally, the Symantec solution was consuming a majority of the server resources, causing performance issues and slowing down the Exchange infrastructure. This inefficiency led to delays in email delivery and an overwhelming amount of spam content flooding the inboxes of students and faculty members.

About Customer

Colgate Rochester Crozer Divinity School is a small private college located in Highland Park, Rochester, NY. The institution supports approximately 150 students and faculty members. The Director of Technology Services, Todd Overfield, oversees the school's growing IT infrastructure. The school was struggling with an ineffective spam filtering solution that was causing significant performance issues and was difficult to manage, prompting the need for a more efficient and user-friendly solution.

Solution

To address these challenges, Colgate Rochester Crozer Divinity School implemented the Barracuda Spam Firewall 300. This solution provided granular email management policies without causing any latency in email traffic flow. Unlike the previous solution, the Barracuda Spam Firewall did not require sharing resources with the Exchange server, thereby ensuring that the server could perform its primary tasks efficiently. The implementation of the Barracuda Spam Firewall resulted in a significant reduction in spam content, improved server performance, and an overall more manageable and user-friendly system. Todd Overfield particularly appreciated the intuitive management interface and the reliability of the product, which required minimal intervention post-deployment. The support experience with Barracuda's customer service was also highly positive, with quick response times and effective solutions.

Impact #1	Granular email management policies were established, allowing for more precise control over email traffic.
Impact #2	Users no longer experienced an overwhelming amount of spam, significantly improving their email experience.
Impact #3	The load on the Exchange server returned to normal levels, enhancing overall server performance.

Impact #1

Granular email management policies were established, allowing for more precise control over email traffic.

Impact #2

Users no longer experienced an overwhelming amount of spam, significantly improving their email experience.

Impact #3

The load on the Exchange server returned to normal levels, enhancing overall server performance.

Benefit #1	The Barracuda Spam Firewall ensures email continuity for up to 96 hours even if the Exchange server fails.

Benefit #1

The Barracuda Spam Firewall ensures email continuity for up to 96 hours even if the Exchange server fails.

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Overview

Colgate Rochester Crozer Divinity School Leverages Barracuda Email Security to Combat Spam

Operational Impact

Quantitative Benefit