Case Studies Cochlear uses InfinityQS to fine-tune precision production

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	Cochlear uses InfinityQS to fine-tune precision production

Cochlear uses InfinityQS to fine-tune precision production

Technology Category	Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - Data Visualization Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries	Healthcare & Hospitals Life Sciences
Applicable Functions	Process Manufacturing Quality Assurance
Use Cases	Machine Condition Monitoring Predictive Quality Analytics Process Control & Optimization
Services	Software Design & Engineering Services System Integration
Challenge	Cochlear was looking for a quality-control solution that builds quality into production processes rather than testing failures out. Cochlear needed a system to increase efficiency with real-time data analysis to help them move past the paper-based reporting system they had previously relied on. Cochlear’s primary objectives were to decrease build variability, reduce reliance on manual systems and paper-based records, and proactively manage machine performance. Read More
About Customer	Cochlear is the world’s leading producer of Implantable Hearing Devices. Over the last 25 years, Cochlear has opened the doors to the world of sound for over 150,000 hearing-impaired people ranging from infants to people in their late nineties. Cochlear products are inspired by the life-changing experience of assisting people to move from a world of silence to one full of sound and excitement. With a passion for innovation and quality, Cochlear is improving the quality of lives for people around the world. Read More
Solution	To achieve their process improvement goals, Cochlear decided to implement a modern, state-of-the-art Statistical Process Control (SPC) system: InfinityQS® ProFicient™ software. ProFicient gives Cochlear automated real-time visual analysis of quality data. Rather than working through paper-based reports at the end of the day, quality managers are now free to focus on executing quality improvement. Cochlear implemented a full-scale project, and is impressed that ProFicient’s scalability gives them the ability to further expand the software’s capability as the company grows. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Application Infrastructure & Middleware - Data Visualization

Functional Applications - Manufacturing Execution Systems (MES)

Applicable Industries

Healthcare & Hospitals

Life Sciences

Applicable Functions

Process Manufacturing

Quality Assurance

Use Cases

Machine Condition Monitoring

Predictive Quality Analytics

Process Control & Optimization

Services

Software Design & Engineering Services

System Integration

Challenge

Cochlear was looking for a quality-control solution that builds quality into production processes rather than testing failures out. Cochlear needed a system to increase efficiency with real-time data analysis to help them move past the paper-based reporting system they had previously relied on. Cochlear’s primary objectives were to decrease build variability, reduce reliance on manual systems and paper-based records, and proactively manage machine performance.

About Customer

Cochlear is the world’s leading producer of Implantable Hearing Devices. Over the last 25 years, Cochlear has opened the doors to the world of sound for over 150,000 hearing-impaired people ranging from infants to people in their late nineties. Cochlear products are inspired by the life-changing experience of assisting people to move from a world of silence to one full of sound and excitement. With a passion for innovation and quality, Cochlear is improving the quality of lives for people around the world.

Solution

To achieve their process improvement goals, Cochlear decided to implement a modern, state-of-the-art Statistical Process Control (SPC) system: InfinityQS® ProFicient™ software. ProFicient gives Cochlear automated real-time visual analysis of quality data. Rather than working through paper-based reports at the end of the day, quality managers are now free to focus on executing quality improvement. Cochlear implemented a full-scale project, and is impressed that ProFicient’s scalability gives them the ability to further expand the software’s capability as the company grows.

Impact #1	ProFicient now helps Cochlear ensure that every unit is produced to the same exacting standard. The minute that ProFicient detects deviation, shop-floor operators take immediate and prudent action to keep manufacturing processes up to Cochlear’s high standards.
Impact #2	They are able to ensure that Cochlear produces the highest quality Implantable Hearing Devices because processes are fine-tuned before valuable time and materials go into producing goods that will have to be scrapped.
Impact #3	With ProFicient, Cochlear’s quality managers can now review historical quality records and analyze Assignable Cause Codes and Corrective Action Codes — all in real time.

Impact #1

ProFicient now helps Cochlear ensure that every unit is produced to the same exacting standard. The minute that ProFicient detects deviation, shop-floor operators take immediate and prudent action to keep manufacturing processes up to Cochlear’s high standards.

Impact #2

They are able to ensure that Cochlear produces the highest quality Implantable Hearing Devices because processes are fine-tuned before valuable time and materials go into producing goods that will have to be scrapped.

Impact #3

With ProFicient, Cochlear’s quality managers can now review historical quality records and analyze Assignable Cause Codes and Corrective Action Codes — all in real time.

Benefit #1	Cochlear has opened the doors to the world of sound for over 150,000 hearing-impaired people.

Benefit #1

Cochlear has opened the doors to the world of sound for over 150,000 hearing-impaired people.

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Overview

Cochlear uses InfinityQS to fine-tune precision production

Operational Impact

Quantitative Benefit