Case Studies
Coats Optimizes Its Extensive Supply Chain Security, Protecting Customers and Vendors
Overview
Analytics & Modeling - Machine Learning | |
Telecommunications Transportation | |
Business Operation Quality Assurance | |
Cybersecurity Services System Integration | |
Operational Impact
With the Abnormal Integrated Cloud Email Security platform, Coats avoided the need for multiple, potentially incompatible, products to enhance their Microsoft email security. ICES is the only email security platform that deploys precise detection against advanced email attacks, streamlines email security architecture, reduces security team overhead, all while maintaining Microsoft 365’s native security features. | |
ICES also creates a more efficient inbox user experience. The ICES promotions folder separates marketing messages from spam, so it’s less risky for users to check their promotions. If they move a promotion email to their main folder, Abnormal remembers that choice. This has improved productivity for Coats employees. | |
Remediating email sent by mistake is more efficient, too. Instead of 30 to 90 minutes, Coats' team now remediates them in two minutes from the Abnormal console. | |
Quantitative Benefit
Abnormal identified 766 attacks that had reached Coats inboxes in the preceding month. | |
In the first nine months, Abnormal Integrated Cloud Email Security prevented 7,790 attacks, primarily name impersonation phishing attempts, from Coats’ 11,000 mailboxes. | |
30 hours per week saved on inbox investigations and errant message retrieval. | |