Case Studies CloudBolt Case Study Blackboard

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	CloudBolt Case Study Blackboard

CloudBolt Case Study Blackboard

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Education
Applicable Functions	Business Operation
Services	System Integration
Challenge	Before CloudBolt, Blackboard relied on a complicated integration of vCloud Orchestrator, Chef, and a ticketing system to run their server provisioning processes. They struggled with slow turn-around time, a lack of governance, and difficulty understanding their costs. The time required to provision a single VM was reduced from 1 business day to just 15 minutes. The time to onboard new hosted clients was reduced from 7 days to under 30 minutes. Read More
About Customer	Blackboard is a global leader in enterprise technology and innovative solutions that improve the experience of millions of students and learners around the world every day. They design learning and education software for enterprise/school groups. The company has 2,000 employees and generates an annual revenue of $450 million. Blackboard is based in the United States. Read More
Solution	CloudBolt was implemented to enable faster VM provisioning and customer onboarding times, provide cost tracking and transparency across lines of business, enforce policies and quotas for controlling usage and access to resources, ensure deployments conformed to company security and operations policies, and manage and track software licenses in real-time. CloudBolt was integrated with Chef, vCloud Orchestrator, and vCenter. After day 2, all required use cases had been met. Subsequent time was spent configuring additional integrations with Blackboard’s workflows by using CloudBolt’s upgrade-safe orchestration hooks feature. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Education

Applicable Functions

Business Operation

Services

System Integration

Challenge

Before CloudBolt, Blackboard relied on a complicated integration of vCloud Orchestrator, Chef, and a ticketing system to run their server provisioning processes. They struggled with slow turn-around time, a lack of governance, and difficulty understanding their costs. The time required to provision a single VM was reduced from 1 business day to just 15 minutes. The time to onboard new hosted clients was reduced from 7 days to under 30 minutes.

About Customer

Blackboard is a global leader in enterprise technology and innovative solutions that improve the experience of millions of students and learners around the world every day. They design learning and education software for enterprise/school groups. The company has 2,000 employees and generates an annual revenue of $450 million. Blackboard is based in the United States.

Solution

CloudBolt was implemented to enable faster VM provisioning and customer onboarding times, provide cost tracking and transparency across lines of business, enforce policies and quotas for controlling usage and access to resources, ensure deployments conformed to company security and operations policies, and manage and track software licenses in real-time. CloudBolt was integrated with Chef, vCloud Orchestrator, and vCenter. After day 2, all required use cases had been met. Subsequent time was spent configuring additional integrations with Blackboard’s workflows by using CloudBolt’s upgrade-safe orchestration hooks feature.

Impact #1	Dramatically faster VM provisioning and customer onboarding times
Impact #2	Chargeback/shameback with cost tracking and transparency across lines of business
Impact #3	Policies and quotas for controlling usage and access to resources

Impact #1

Dramatically faster VM provisioning and customer onboarding times

Impact #2

Chargeback/shameback with cost tracking and transparency across lines of business

Impact #3

Policies and quotas for controlling usage and access to resources

Benefit #1	The time required to provision a single VM was reduced from 1 business day to just 15 minutes.
Benefit #2	The time to onboard new hosted clients was reduced from 7 days to under 30 minutes.

Benefit #1

The time required to provision a single VM was reduced from 1 business day to just 15 minutes.

Benefit #2

The time to onboard new hosted clients was reduced from 7 days to under 30 minutes.

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Overview

CloudBolt Case Study Blackboard

Operational Impact

Quantitative Benefit