Case Studies Close partnership drives business success at Pragma Computers

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	Close partnership drives business success at Pragma Computers

Close partnership drives business success at Pragma Computers

Technology Category	Cybersecurity & Privacy - Endpoint Security Cybersecurity & Privacy - Identity & Authentication Management Cybersecurity & Privacy - Malware Protection
Applicable Functions	Business Operation
Services	System Integration Training
Challenge	In the early years of business operations, Pragma Computers did not steer customers to a particular security solution. That all changed when the company formed a strategic partnership with Bitdefender about ten years ago. By joining forces with Bitdefender, Pragma Computers gained access to new growth opportunities in the cybersecurity world, as well as new technical skills and abilities. As a result, Pragma Computers capitalized on the newly acquired advantages, and business development exceeded expectations in a short period of time. Read More
About Customer	Founded in 1992, Pragma Computers handles integration, design, implementation, and support of IT systems and networks. The company also resells workstations, printers, servers, software licenses, and other solutions. Pragma Computer’s information security areas of expertise include cybersecurity, digital forensics, and incident response (DFIR), and threat prevention and analysis. Headquartered in Bucharest, Romania, Pragma Computers has established itself as a key player in the IT systems industry, providing comprehensive solutions to a wide range of clients. Read More
Solution	Pragma Computers resells a broad range of Bitdefender GravityZone business solutions, including GravityZone Ultra, GravityZone Elite, GravityZone Patch Management, GravityZone Full-Disk Encryption, and others. GravityZone Ultra, for example, provides endpoint protection, detection, and response (EDR) capabilities. GravityZone Patch Management enables automated patching of operating systems and applications while GravityZone Full-Disk Encryption handles the cryptographic keys of encrypted workstations. Since partnering with Bitdefender, Pragma Computers has installed GravityZone at several hundred customer locations spanning tens of thousands of endpoints across Romania. In addition to deployment services, Pragma provides customers with tier-one technical support and retains the option to engage Bitdefender technical resources if needed. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Endpoint Security

Cybersecurity & Privacy - Identity & Authentication Management

Cybersecurity & Privacy - Malware Protection

Applicable Functions

Business Operation

Services

System Integration

Training

Challenge

In the early years of business operations, Pragma Computers did not steer customers to a particular security solution. That all changed when the company formed a strategic partnership with Bitdefender about ten years ago. By joining forces with Bitdefender, Pragma Computers gained access to new growth opportunities in the cybersecurity world, as well as new technical skills and abilities. As a result, Pragma Computers capitalized on the newly acquired advantages, and business development exceeded expectations in a short period of time.

About Customer

Founded in 1992, Pragma Computers handles integration, design, implementation, and support of IT systems and networks. The company also resells workstations, printers, servers, software licenses, and other solutions. Pragma Computer’s information security areas of expertise include cybersecurity, digital forensics, and incident response (DFIR), and threat prevention and analysis. Headquartered in Bucharest, Romania, Pragma Computers has established itself as a key player in the IT systems industry, providing comprehensive solutions to a wide range of clients.

Solution

Pragma Computers resells a broad range of Bitdefender GravityZone business solutions, including GravityZone Ultra, GravityZone Elite, GravityZone Patch Management, GravityZone Full-Disk Encryption, and others. GravityZone Ultra, for example, provides endpoint protection, detection, and response (EDR) capabilities. GravityZone Patch Management enables automated patching of operating systems and applications while GravityZone Full-Disk Encryption handles the cryptographic keys of encrypted workstations. Since partnering with Bitdefender, Pragma Computers has installed GravityZone at several hundred customer locations spanning tens of thousands of endpoints across Romania. In addition to deployment services, Pragma provides customers with tier-one technical support and retains the option to engage Bitdefender technical resources if needed.

Impact #1	Soon after formalizing the relationship, Pragma Computers became a Bitdefender Gold Partner. Each of the last three years, Bitdefender recognized Pragma Computers as Partner of the Year in Romania.
Impact #2	As a Gold Partner, Pragma Computers benefits extensively from Bitdefender resources, such as product training and staff certifications. With this deep knowledge and proficiency, Pragma offers high-quality first-tier support, deployment, and consultancy services to customers.
Impact #3	Recommending Bitdefender is not just about winning business. It is also about improving outcomes for the customers. Deploying Bitdefender along with other systems reduces the risk of failure and increases confidence in the success of the project.

Impact #1

Soon after formalizing the relationship, Pragma Computers became a Bitdefender Gold Partner. Each of the last three years, Bitdefender recognized Pragma Computers as Partner of the Year in Romania.

Impact #2

As a Gold Partner, Pragma Computers benefits extensively from Bitdefender resources, such as product training and staff certifications. With this deep knowledge and proficiency, Pragma offers high-quality first-tier support, deployment, and consultancy services to customers.

Impact #3

Recommending Bitdefender is not just about winning business. It is also about improving outcomes for the customers. Deploying Bitdefender along with other systems reduces the risk of failure and increases confidence in the success of the project.

Benefit #1	Double-digit growth of endpoint security business annually.

Benefit #1

Double-digit growth of endpoint security business annually.

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Overview

Close partnership drives business success at Pragma Computers

Operational Impact

Quantitative Benefit