Case Studies Cleancut Technologies Success Story

Edit This Case Study Record

	Cleancut Technologies Success Story

Cleancut Technologies Success Story

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Process Control & Optimization Real-Time Location System (RTLS) Predictive Maintenance
Services	System Integration Software Design & Engineering Services
Challenge	When Scott Elgin became the IT Director at CleanCut Technologies the company had 22 users in JobBOSS, but the software was underutilized. JobBOSS and Synergy were primarily used to keep track of vacation requests, while CleanCut still relied primarily on paper and excel for daily operations. Relying on people and paper proved troublesome - communication was slow, data was easily misplaced and difficult to find, and it was near impossible to track job profitability or timing. Scott, who was new to JobBOSS, knew there needed to be a change. Read More
About Customer	CleanCut Technologies has been a JobBOSS customer for years. They are a company that specializes in healthcare technologies. When Scott Elgin became the IT Director at CleanCut Technologies the company had 22 users in JobBOSS, but the software was underutilized. JobBOSS and Synergy were primarily used to keep track of vacation requests, while CleanCut still relied primarily on paper and excel for daily operations. The company faced challenges with slow communication, misplaced data, and difficulty in tracking job profitability or timing. Read More
Solution	In three years, CleanCut completely transformed their operations through JobBOSS. First, they utilized Synergy and implemented workflows into every aspect of the business. Their original, very manual process of printing a drawing and handing it to a designer or sales person has completely changed. Now, a sales rep submits a design request in Synergy, the designer works on it, then sends it back to sales for approval. “All of our operations are done transparently, so we can track time, efficiency, and capacity,” said Scott. As a result of workflows, employee communication has skyrocketed. “We hardly ever email, everything we need is in Synergy. If an employee sends an email related to a job, we say 'no you have to submit it in Synergy.' We rely on Synergy to keep track of everything going on in our business,” said Scott. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Process Control & Optimization

Real-Time Location System (RTLS)

Predictive Maintenance

Services

System Integration

Software Design & Engineering Services

Challenge

When Scott Elgin became the IT Director at CleanCut Technologies the company had 22 users in JobBOSS, but the software was underutilized. JobBOSS and Synergy were primarily used to keep track of vacation requests, while CleanCut still relied primarily on paper and excel for daily operations. Relying on people and paper proved troublesome - communication was slow, data was easily misplaced and difficult to find, and it was near impossible to track job profitability or timing. Scott, who was new to JobBOSS, knew there needed to be a change.

About Customer

CleanCut Technologies has been a JobBOSS customer for years. They are a company that specializes in healthcare technologies. When Scott Elgin became the IT Director at CleanCut Technologies the company had 22 users in JobBOSS, but the software was underutilized. JobBOSS and Synergy were primarily used to keep track of vacation requests, while CleanCut still relied primarily on paper and excel for daily operations. The company faced challenges with slow communication, misplaced data, and difficulty in tracking job profitability or timing.

Solution

In three years, CleanCut completely transformed their operations through JobBOSS. First, they utilized Synergy and implemented workflows into every aspect of the business. Their original, very manual process of printing a drawing and handing it to a designer or sales person has completely changed. Now, a sales rep submits a design request in Synergy, the designer works on it, then sends it back to sales for approval. “All of our operations are done transparently, so we can track time, efficiency, and capacity,” said Scott. As a result of workflows, employee communication has skyrocketed. “We hardly ever email, everything we need is in Synergy. If an employee sends an email related to a job, we say 'no you have to submit it in Synergy.' We rely on Synergy to keep track of everything going on in our business,” said Scott.

Impact #1	Improved communication among employees due to the implementation of workflows.
Impact #2	Increased transparency in operations, enabling the tracking of time, efficiency, and capacity.
Impact #3	Automated alerts and reports through KnowledgeSync Event Manager, ensuring business critical information is immediately available.

Impact #1

Improved communication among employees due to the implementation of workflows.

Impact #2

Increased transparency in operations, enabling the tracking of time, efficiency, and capacity.

Impact #3

Automated alerts and reports through KnowledgeSync Event Manager, ensuring business critical information is immediately available.

Benefit #1	Growth in operations significantly in just three years.
Benefit #2	Increase in software users from 22 to 42 employees.

Benefit #1

Growth in operations significantly in just three years.

Benefit #2

Increase in software users from 22 to 42 employees.

Download PDF Version

Overview

Cleancut Technologies Success Story

Operational Impact

Quantitative Benefit