Software AG Case Studies Clal Insurance Soars to New Heights with Software AG

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	Clal Insurance Soars to New Heights with Software AG Software AG

Clal Insurance Soars to New Heights with Software AG

Software AG

Technology Category	Analytics & Modeling - Real Time Analytics Analytics & Modeling - Robotic Process Automation (RPA) Application Infrastructure & Middleware - API Integration & Management Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Fraud Detection Regulatory Compliance Monitoring Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	Clal Insurance, a leading insurance and long-term savings group, faced a series of challenges that threatened its growth and success. These included growing SLA compliance risks, an aggressive regulatory environment, rising costs, disruption from InsurTech companies, and an overload of internal-external file integration. The company also struggled with a lagging time to market. These challenges were exacerbated by a global financial crisis, aggressive changes to the regulatory landscape, and the challenge of low-to-zero interest rates. The company needed to meet strict SLA compliance or risk major fines, achieve agility in line with the best in InsurTech, and drastically reduce time to market. Read More
About Customer	Clal Insurance Enterprise Holdings Ltd. is a multi-award winning insurance and long-term savings group. Founded in 1987, the company has grown rapidly to 4,200 employees and 1,500 agents by offering innovative insurance and savings products. The company is among the leading life, health and general insurance companies and a top digital innovator. A tight focus on innovation and the foresight to digitalize early has won it a host of awards along the way. But in the past decade, a perfect storm of events has set clouds in Clal’s path: a global financial crisis, aggressive changes to the regulatory landscape, and the challenge of low-to-zero interest rates. Read More
Solution	To navigate these challenges, Clal partnered with Software AG and implemented a suite of solutions including webMethods Integration Server, webMethods Integration Server Adapters, webMethods Insight, webMethods BPMS, ApplinX, Universal Messaging, webMethods API Gateway, and webMethods API Portal. Using webMethods as an Enterprise Service Bus (ESB) and for its industry-leading Business Process Management (BPM), Clal built a technological foundation on the best integration platform in the business. This platform now handles traffic reaching millions of files per month—covering events and information requests ranging from pensions to payments, from powers of attorney to clearing fees—all while massively cutting costs, time to market and SLA compliance risks. The platform is now poised for a new phase, with Clal and Software AG tweaking it to handle hard regulation requirements and new event types, improve performance by increasing event volume, and add processes to BPM to achieve end-to-end process management and monitoring. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Analytics & Modeling - Robotic Process Automation (RPA)

Application Infrastructure & Middleware - API Integration & Management

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Fraud Detection

Regulatory Compliance Monitoring

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

Clal Insurance, a leading insurance and long-term savings group, faced a series of challenges that threatened its growth and success. These included growing SLA compliance risks, an aggressive regulatory environment, rising costs, disruption from InsurTech companies, and an overload of internal-external file integration. The company also struggled with a lagging time to market. These challenges were exacerbated by a global financial crisis, aggressive changes to the regulatory landscape, and the challenge of low-to-zero interest rates. The company needed to meet strict SLA compliance or risk major fines, achieve agility in line with the best in InsurTech, and drastically reduce time to market.

About Customer

Clal Insurance Enterprise Holdings Ltd. is a multi-award winning insurance and long-term savings group. Founded in 1987, the company has grown rapidly to 4,200 employees and 1,500 agents by offering innovative insurance and savings products. The company is among the leading life, health and general insurance companies and a top digital innovator. A tight focus on innovation and the foresight to digitalize early has won it a host of awards along the way. But in the past decade, a perfect storm of events has set clouds in Clal’s path: a global financial crisis, aggressive changes to the regulatory landscape, and the challenge of low-to-zero interest rates.

Solution

To navigate these challenges, Clal partnered with Software AG and implemented a suite of solutions including webMethods Integration Server, webMethods Integration Server Adapters, webMethods Insight, webMethods BPMS, ApplinX, Universal Messaging, webMethods API Gateway, and webMethods API Portal. Using webMethods as an Enterprise Service Bus (ESB) and for its industry-leading Business Process Management (BPM), Clal built a technological foundation on the best integration platform in the business. This platform now handles traffic reaching millions of files per month—covering events and information requests ranging from pensions to payments, from powers of attorney to clearing fees—all while massively cutting costs, time to market and SLA compliance risks. The platform is now poised for a new phase, with Clal and Software AG tweaking it to handle hard regulation requirements and new event types, improve performance by increasing event volume, and add processes to BPM to achieve end-to-end process management and monitoring.

Impact #1	Achieved a central, unified platform to connect core systems with external partners ranging from more than 70 agencies to the Ministry of Finance’s Pension Clearing House.
Impact #2	The platform now handles traffic reaching millions of files per month—covering events and information requests ranging from pensions to payments, from powers of attorney to clearing fees.
Impact #3	The platform is now poised for a new phase, with Clal and Software AG tweaking it to handle hard regulation requirements and new event types, improve performance by increasing event volume, and add processes to BPM to achieve end-to-end process management and monitoring.

Impact #1

Achieved a central, unified platform to connect core systems with external partners ranging from more than 70 agencies to the Ministry of Finance’s Pension Clearing House.

Impact #2

The platform now handles traffic reaching millions of files per month—covering events and information requests ranging from pensions to payments, from powers of attorney to clearing fees.

Impact #3

The platform is now poised for a new phase, with Clal and Software AG tweaking it to handle hard regulation requirements and new event types, improve performance by increasing event volume, and add processes to BPM to achieve end-to-end process management and monitoring.

Benefit #1	Cut time to market
Benefit #2	Slashed costs
Benefit #3	Boosted agility

Benefit #1

Cut time to market

Benefit #2

Slashed costs

Benefit #3

Boosted agility

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Overview

Clal Insurance Soars to New Heights with Software AG

Operational Impact

Quantitative Benefit