Atos Case Studies CityPulse: Using Big Data for Real Time Incident Response Management

	CityPulse: Using Big Data for Real Time Incident Response Management Atos

CityPulse: Using Big Data for Real Time Incident Response Management

Atos

Technology Category	Analytics & Modeling - Big Data Analytics
Applicable Industries	Cities & Municipalities
Applicable Functions	Business Operation
Use Cases	Smart City Operations
Challenge	The City of Eindhoven is aimed to manage a street in the center of town - Stratumseind - the longest and most vibrant street in the Netherlands with more than 50 bars and nightclubs. Read More
About Customer	The City of Eindhoven and the Dutch Institute of Safety and Security (DITSS) Read More
Customer Name	The City of Eindhoven and the Dutch Institute of Safety and Security Read More
Solution	Capturing data from a range of existing sources including visitor numbers and sound levels this “on the ground” information is combined with data gathered from social media sources to create a powerful picture of the street and help authorities better forecast and react to situations and de-escalate them before they develop. For the City of Eindhoven and Stratumseind, the data gathered is primarily used to change the colour and intensity of the street lighting. This can be done automatically, or manually. Big Data Analytics ensure that any anomaly to what is considered a ‘normal’ data pattern can be cross referenced against the other data sources. If these data sources confirm an incident, the CityPulse dashboard alerts the police control room allowing them to make informed decisions on any additional action that might be required. Read More Log in to view content
Data Collected	Human traffic, Incident Rate, Light Intensity, Visitor Volume Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Big Data Analytics

Applicable Industries

Cities & Municipalities

Applicable Functions

Business Operation

Use Cases

Smart City Operations

Challenge

The City of Eindhoven is aimed to manage a street in the center of town - Stratumseind - the longest and most vibrant street in the Netherlands with more than 50 bars and nightclubs.

About Customer

The City of Eindhoven and the Dutch Institute of Safety and Security (DITSS)

Customer Name

The City of Eindhoven and the Dutch Institute of Safety and Security

Solution

Capturing data from a range of existing sources including visitor numbers and sound levels this “on the ground” information is combined with data gathered from social media sources to create a powerful picture of the street and help authorities better forecast and react to situations and de-escalate them before they develop. For the City of Eindhoven and Stratumseind, the data gathered is primarily used to change the colour and intensity of the street lighting. This can be done automatically, or manually. Big Data Analytics ensure that any anomaly to what is considered a ‘normal’ data pattern can be cross referenced against the other data sources. If these data sources confirm an incident, the CityPulse dashboard alerts the police control room allowing them to make informed decisions on any additional action that might be required.

Data Collected

Human traffic, Incident Rate, Light Intensity, Visitor Volume

Impact #1	[Product Improvement - Customer Satisfaction] Safer and more sociable environment for visitors and citizens.
Impact #2	[Efficiency Improvement - Labor] Police resources can be focussed where they are really required.
Impact #3	[Cost Reduction - Maintenance] The city and business owners have lower repair and clean-up costs.

Impact #1

[Product Improvement - Customer Satisfaction]
Safer and more sociable environment for visitors and citizens.

Impact #2

[Efficiency Improvement - Labor]
Police resources can be focussed where they are really required.

Impact #3

[Cost Reduction - Maintenance]
The city and business owners have lower repair and clean-up costs.

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Overview

CityPulse: Using Big Data for Real Time Incident Response Management

Operational Impact