Fulcrum Case Studies City of Wyoming: Implementing Advanced Meter Infrastructure with Fulcrum

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	City of Wyoming: Implementing Advanced Meter Infrastructure with Fulcrum Fulcrum

City of Wyoming: Implementing Advanced Meter Infrastructure with Fulcrum

Fulcrum

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Cities & Municipalities
Applicable Functions	Facility Management
Use Cases	Infrastructure Inspection Water Utility Management
Services	Data Science Services
Challenge	In 2019, the State of Michigan required water providers to complete a water distribution system material inventory. This inventory needed to include water service line material information and be complete by January 1, 2025. For the City of Wyoming, a community of approximately 75,000 residents with over 20,000 water service lines, this information needed to be better organized and aligned. Also in 2019, the City of Wyoming began implementing an Advanced Meter Infrastructure (AMI) network, transitioning away from the manual water meter reading process. Additionally, approximately 50% of the water meters in the city will be replaced within the next 5 years. Staff sought a solution that was able to collect, retain, report and map all of the information needed for the water service line material inventory and AMI endpoint and water meter installations, as well as link between different billing and work order systems. Read More
About Customer	The City of Wyoming is a community located in the State of Michigan, United States. It has a population of approximately 75,000 residents and is responsible for over 20,000 water service lines. The city is currently undergoing a transition from manual water meter reading to an Advanced Meter Infrastructure (AMI) network. This transition is expected to involve the replacement of about 50% of the city's water meters within the next five years. The city is also required by the state to complete a water distribution system material inventory by January 1, 2025. This inventory must include water service line material information. Read More
Solution	The City of Wyoming chose Fulcrum for its ability to configure the data structure to meet their needs. They were impressed by the GPS functionality, the ability to quickly and easily attach photos, the speed of the system in the field and the reasonable cost of the software. During the trial period, they were able to create a database on their own and found that they could easily change the type and form of data that they were gathering as they discovered a need. The Fulcrum team was able to assist in identifying hurdles in the initial import of data. They then developed a database of more than 22,000 records from their billing system with one record per billed account and attached repeatable records with service lines, meters and AMI endpoints. Field deployment was simple and easy to manage. The Android application was downloaded by field staff and little training was necessary as the system is fairly self-explanatory with data field descriptions and prompts. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Cities & Municipalities

Applicable Functions

Facility Management

Use Cases

Infrastructure Inspection

Water Utility Management

Services

Data Science Services

Challenge

In 2019, the State of Michigan required water providers to complete a water distribution system material inventory. This inventory needed to include water service line material information and be complete by January 1, 2025. For the City of Wyoming, a community of approximately 75,000 residents with over 20,000 water service lines, this information needed to be better organized and aligned. Also in 2019, the City of Wyoming began implementing an Advanced Meter Infrastructure (AMI) network, transitioning away from the manual water meter reading process. Additionally, approximately 50% of the water meters in the city will be replaced within the next 5 years. Staff sought a solution that was able to collect, retain, report and map all of the information needed for the water service line material inventory and AMI endpoint and water meter installations, as well as link between different billing and work order systems.

About Customer

The City of Wyoming is a community located in the State of Michigan, United States. It has a population of approximately 75,000 residents and is responsible for over 20,000 water service lines. The city is currently undergoing a transition from manual water meter reading to an Advanced Meter Infrastructure (AMI) network. This transition is expected to involve the replacement of about 50% of the city's water meters within the next five years. The city is also required by the state to complete a water distribution system material inventory by January 1, 2025. This inventory must include water service line material information.

Solution

The City of Wyoming chose Fulcrum for its ability to configure the data structure to meet their needs. They were impressed by the GPS functionality, the ability to quickly and easily attach photos, the speed of the system in the field and the reasonable cost of the software. During the trial period, they were able to create a database on their own and found that they could easily change the type and form of data that they were gathering as they discovered a need. The Fulcrum team was able to assist in identifying hurdles in the initial import of data. They then developed a database of more than 22,000 records from their billing system with one record per billed account and attached repeatable records with service lines, meters and AMI endpoints. Field deployment was simple and easy to manage. The Android application was downloaded by field staff and little training was necessary as the system is fairly self-explanatory with data field descriptions and prompts.

Impact #1	The City of Wyoming is gathering critical account information, service line material data, meter data and AMI data with GPS locations and photographs.
Impact #2	Their forms are responsive based on yes or no questions answered in the field, allowing for consistency and full completion at each site visit.
Impact #3	The ease of access to GPS location and photographs of service lines, meters and endpoints has been very beneficial.

Impact #1

The City of Wyoming is gathering critical account information, service line material data, meter data and AMI data with GPS locations and photographs.

Impact #2

Their forms are responsive based on yes or no questions answered in the field, allowing for consistency and full completion at each site visit.

Impact #3

The ease of access to GPS location and photographs of service lines, meters and endpoints has been very beneficial.

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Overview

City of Wyoming: Implementing Advanced Meter Infrastructure with Fulcrum

Operational Impact