Netwrix Case Studies City of Plano Utilizes IoT to Enhance Data Security and Compliance

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	City of Plano Utilizes IoT to Enhance Data Security and Compliance Netwrix

City of Plano Utilizes IoT to Enhance Data Security and Compliance

Netwrix

Technology Category	Cybersecurity & Privacy - Security Compliance Infrastructure as a Service (IaaS) - Public Cloud
Applicable Industries	Cities & Municipalities National Security & Defense
Applicable Functions	Quality Assurance
Use Cases	Smart City Operations Tamper Detection
Services	Cybersecurity Services
Challenge	The City of Plano was facing a significant challenge in managing and securing regulated data across various platforms including SharePoint, Office 365, OneDrive for Business, and Nutanix Files. The manual process of locating regulated data such as Criminal Justice Information (CJI), Protected Health Information (PHI), and credit card numbers was not only time-consuming but also ineffective. The lack of insights into this data was a major hindrance for the IT group in reducing the risk of a data breach. The city's native tools were unable to provide an accurate audit trail for CJIS, PCI DSS, and HIPAA audits, and there was insufficient funding to support the manual audit preparation workload. Additionally, the IT group was keen on generating more detailed audit reports to apply for a Department of Homeland Security grant aimed at protecting city governments against cyberattacks. Read More
About Customer	The City of Plano is the ninth most populous city in the U.S. state of Texas. The city's IT department is tasked with supporting all the applications and services used by the city’s approximately 3,000 employees across 67 units. These units include police and fire departments, public safety communications, parks and recreation, and public libraries. The IT department's responsibilities are vast and varied, making the management and security of regulated data a critical aspect of their operations. Read More
Solution	The City of Plano, after evaluating several products, found Netwrix Auditor and Netwrix Data Classification to be the best fit. These tools were chosen for their ability to quickly and accurately categorize regulated data and their support for Nutanix Files, a critical part of the city’s IT infrastructure. Netwrix Data Classification enabled the city’s IT team to discover where regulated data is and act upon the results. They could tighten access permissions to specific files and purge duplicates. The city planned to use the platform to create workflows that move data with sensitive information to a quarantine location, and establish additional policies for end users. Netwrix Auditor alerted the IT group about suspicious events, such as administrative-level changes, attempts to access critical folders, or the deletion of sensitive files, enabling prompt response to potential security risks. The solution also provided a complete audit trail, ensuring ongoing compliance with CJIS, PCI DSS, and HIPAA, and helping the city qualify for the Department of Homeland Security grant. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Security Compliance

Infrastructure as a Service (IaaS) - Public Cloud

Applicable Industries

Cities & Municipalities

National Security & Defense

Applicable Functions

Quality Assurance

Use Cases

Smart City Operations

Tamper Detection

Services

Cybersecurity Services

Challenge

The City of Plano was facing a significant challenge in managing and securing regulated data across various platforms including SharePoint, Office 365, OneDrive for Business, and Nutanix Files. The manual process of locating regulated data such as Criminal Justice Information (CJI), Protected Health Information (PHI), and credit card numbers was not only time-consuming but also ineffective. The lack of insights into this data was a major hindrance for the IT group in reducing the risk of a data breach. The city's native tools were unable to provide an accurate audit trail for CJIS, PCI DSS, and HIPAA audits, and there was insufficient funding to support the manual audit preparation workload. Additionally, the IT group was keen on generating more detailed audit reports to apply for a Department of Homeland Security grant aimed at protecting city governments against cyberattacks.

About Customer

The City of Plano is the ninth most populous city in the U.S. state of Texas. The city's IT department is tasked with supporting all the applications and services used by the city’s approximately 3,000 employees across 67 units. These units include police and fire departments, public safety communications, parks and recreation, and public libraries. The IT department's responsibilities are vast and varied, making the management and security of regulated data a critical aspect of their operations.

Solution

The City of Plano, after evaluating several products, found Netwrix Auditor and Netwrix Data Classification to be the best fit. These tools were chosen for their ability to quickly and accurately categorize regulated data and their support for Nutanix Files, a critical part of the city’s IT infrastructure. Netwrix Data Classification enabled the city’s IT team to discover where regulated data is and act upon the results. They could tighten access permissions to specific files and purge duplicates. The city planned to use the platform to create workflows that move data with sensitive information to a quarantine location, and establish additional policies for end users. Netwrix Auditor alerted the IT group about suspicious events, such as administrative-level changes, attempts to access critical folders, or the deletion of sensitive files, enabling prompt response to potential security risks. The solution also provided a complete audit trail, ensuring ongoing compliance with CJIS, PCI DSS, and HIPAA, and helping the city qualify for the Department of Homeland Security grant.

Impact #1	The implementation of Netwrix Auditor and Netwrix Data Classification has significantly optimized the IT operations of the City of Plano. The solution has not only improved data security but also mitigated the risk of insider threats. The IT group can now quickly find missing files, conduct investigations, respond to user lockouts, and report on the activity of specific users as part of internal audits. By automating these tasks, the solution has enabled the IT group to focus on more strategic areas, such as data security and regulatory compliance. Furthermore, the city is now in a perpetual state of audit readiness, a relief for the IT department, and is better positioned to qualify for grants aimed at enhancing cybersecurity.

Impact #1

The implementation of Netwrix Auditor and Netwrix Data Classification has significantly optimized the IT operations of the City of Plano. The solution has not only improved data security but also mitigated the risk of insider threats. The IT group can now quickly find missing files, conduct investigations, respond to user lockouts, and report on the activity of specific users as part of internal audits. By automating these tasks, the solution has enabled the IT group to focus on more strategic areas, such as data security and regulatory compliance. Furthermore, the city is now in a perpetual state of audit readiness, a relief for the IT department, and is better positioned to qualify for grants aimed at enhancing cybersecurity.

Benefit #1	Hundreds of hours saved in preparing audit reports
Benefit #2	Improved data security across 67 business units
Benefit #3	Ensured compliance with CJIS, PCI DSS, and HIPAA across all units

Benefit #1

Hundreds of hours saved in preparing audit reports

Benefit #2

Improved data security across 67 business units

Benefit #3

Ensured compliance with CJIS, PCI DSS, and HIPAA across all units

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Overview

City of Plano Utilizes IoT to Enhance Data Security and Compliance

Operational Impact

Quantitative Benefit