Case Studies
City of Hampton
Overview
Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems | |
Cities & Municipalities | |
Business Operation Quality Assurance | |
Regulatory Compliance Monitoring Remote Collaboration Remote Control | |
Software Design & Engineering Services System Integration | |
Operational Impact
Zendesk's intuitive interface made it easy for city staff to enter and manage support tickets. | |
The system provided complete visibility into support tickets, ensuring nothing slipped through the cracks. | |
Notifications kept everyone informed of major changes, improving communication and collaboration. | |