Case Studies
Cireson Supports TAFE SA ICT Delivery
Overview
Application Infrastructure & Middleware - API Integration & Management Functional Applications - Enterprise Asset Management Systems (EAM) Functional Applications - Remote Monitoring & Control Systems | |
Education | |
Business Operation Facility Management | |
Predictive Maintenance Process Control & Optimization Remote Asset Management | |
Software Design & Engineering Services System Integration | |
Operational Impact
TAFE SA saw immediate benefits from the Cireson Self-Service Portal, including a very intuitive and user-friendly interface that allowed for quick and easy rollout of new features and functionality to all staff and lecturers. | |
TAFE SA has fully automated numerous requests end-to-end, using Service Manager, the Cireson Self-Service Portal, and Orchestrator, and is continually working to increase the number of fully automated requests. | |
The combination of My Active Work Items and Preview Pane has provided a central location for managing daily work items, saving time and allowing analysts to focus on closing tickets instead of navigating multiple windows. | |
Quantitative Benefit
TAFE SA delivers over 1,300 courses to an average of 80,000 students per year. | |