Case Studies
Cireson Apps Help Asta Managing Agency Deliver Effective Services to Users and Clients
Overview
Functional Applications - Enterprise Asset Management Systems (EAM) Functional Applications - Remote Monitoring & Control Systems | |
Business Operation Facility Management | |
Remote Asset Management Service Parts Management | |
Software Design & Engineering Services System Integration | |
Operational Impact
The Outlook Console enables Asta’s analysts to access user tickets without leaving Outlook, making the resolution process faster and more convenient. | |
Cireson’s Analyst Portal enables different teams to access data of their own users at any time. Asta’s syndicate members no longer need to wait for reports to be generated and distributed by one person. | |
Most Cireson apps are designed to work out of the box. There is rarely a need to hire an external consultant to deploy the apps and train the users. | |
Quantitative Benefit
Asta manages 8 Lloyd’s syndicates with a capacity of 1 billion pounds. | |
Asta employs 16 help desk professionals supporting about 400 users in 5 locations. | |
The IT department manages about 600 devices. | |