Nuvolo
Case Studies
Circle K's Facility Optimization with Nuvolo's Connected Workplace Solution
Overview
Circle K's Facility Optimization with Nuvolo's Connected Workplace SolutionNuvolo |
Functional Applications - Computerized Maintenance Management Systems (CMMS) Functional Applications - Enterprise Asset Management Systems (EAM) | |
Buildings Retail | |
Facility Management Maintenance | |
Asset Health Management (AHM) Asset Lifecycle Management | |
Operational Impact
The implementation of the Nuvolo Connected Workplace solution has allowed Circle K to streamline maintenance management across the globe. The solution has enabled Circle K to reduce asset downtimes with preventative maintenance plans, customize work order routing workflows by asset and location, monitor and improve technician performance and productivity, identify differing maintenance strategies across business units, benchmark maintenance costs and operations, and more easily follow up on insurance claims. The solution has also provided Circle K with a holistic, consolidated view on maintenance operations, allowing executives to compare how various business units are running their maintenance operations. Circle K plans to continue onboarding sites, implement Nuvolo’s capital project planning module, and bring energy and real estate data into the Nuvolo Connected Workplace platform. | |
Quantitative Benefit
Circle K receives around 1.4 million service requests per year and the implementation of Nuvolo is expected to reduce the time helpdesk staff spend managing phone calls and dealing with inquiries by 60%. | |
After implementing a preventative maintenance plan for pressure washing equipment in Norway, Circle K reduced unplanned asset downtime from 28% to 8% of the asset’s total operating time. | |
Circle K plans to have 4,000 active sites by the end of 2022, initially focusing on stores in the Rocky Mountains BU (Colorado, Kansas, Missouri, New Mexico, Oklahoma and Texas), Poland and the West Coast BU (California, Hawaii, Oregon and Washington). | |