DocuWare Case Studies Chicagoland Fat Loss Camps Streamlines Operations with DocuWare

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	Chicagoland Fat Loss Camps Streamlines Operations with DocuWare DocuWare

Chicagoland Fat Loss Camps Streamlines Operations with DocuWare

DocuWare

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Sales & Marketing
Services	Cloud Planning, Design & Implementation Services
Challenge	Chicagoland Fat Loss Camps, a company offering nutritional counseling and exercise programs in the Chicago area, was facing challenges with its paper-based client enrollment and tracking system. The company held kickoff events every six weeks, with 50 to 70 attendees at each location. Attendees interested in the program would fill out paper forms, which often resulted in incomplete or illegible information, requiring employees to follow up. This caused delays and presented barriers to converting event attendees to clients. Additionally, staff kept track of weigh-in numbers, supplement orders, and referral bonuses on paper. Employees worked long hours to input data into the company’s ERP system, costing about $3,000 per event. Read More
About Customer	Chicagoland Fat Loss Camps is a service provider based in the Chicago metropolitan area. The company offers a variety of exercise programs and nutritional counseling to clients, supporting them throughout their weight loss journey. They run a six-week workout program at seven different locations, with a kickoff event held every six weeks. Each event attracts between 50 to 70 attendees. The company also tracks client progress, including weigh-in numbers, supplement orders, and referral bonuses. Before implementing a digital solution, all these processes were handled manually, leading to inefficiencies and extra costs. Read More
Solution	The company implemented DocuWare, a cloud-based document management system, to streamline its operations. They switched from paper forms to e-forms, which use required fields to ensure all necessary information is entered. Clients can now enroll on their mobile devices via easy-to-navigate forms with customized dropdown menus. The forms also use conditional logic, providing customization depending on clients’ answers. Once gathered, the information from e-forms is merged into a single line of data, reducing follow-up calls and allowing faster, more efficient client enrollment. DocuWare also tracks referrals and orders placed for supplements and t-shirts digitally, reducing errors and fulfilling orders faster. With DocuWare, the company has been able to digitize tens of thousands of pages of paper from previous programs. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Sales & Marketing

Services

Cloud Planning, Design & Implementation Services

Challenge

Chicagoland Fat Loss Camps, a company offering nutritional counseling and exercise programs in the Chicago area, was facing challenges with its paper-based client enrollment and tracking system. The company held kickoff events every six weeks, with 50 to 70 attendees at each location. Attendees interested in the program would fill out paper forms, which often resulted in incomplete or illegible information, requiring employees to follow up. This caused delays and presented barriers to converting event attendees to clients. Additionally, staff kept track of weigh-in numbers, supplement orders, and referral bonuses on paper. Employees worked long hours to input data into the company’s ERP system, costing about $3,000 per event.

About Customer

Chicagoland Fat Loss Camps is a service provider based in the Chicago metropolitan area. The company offers a variety of exercise programs and nutritional counseling to clients, supporting them throughout their weight loss journey. They run a six-week workout program at seven different locations, with a kickoff event held every six weeks. Each event attracts between 50 to 70 attendees. The company also tracks client progress, including weigh-in numbers, supplement orders, and referral bonuses. Before implementing a digital solution, all these processes were handled manually, leading to inefficiencies and extra costs.

Solution

The company implemented DocuWare, a cloud-based document management system, to streamline its operations. They switched from paper forms to e-forms, which use required fields to ensure all necessary information is entered. Clients can now enroll on their mobile devices via easy-to-navigate forms with customized dropdown menus. The forms also use conditional logic, providing customization depending on clients’ answers. Once gathered, the information from e-forms is merged into a single line of data, reducing follow-up calls and allowing faster, more efficient client enrollment. DocuWare also tracks referrals and orders placed for supplements and t-shirts digitally, reducing errors and fulfilling orders faster. With DocuWare, the company has been able to digitize tens of thousands of pages of paper from previous programs.

Impact #1	The implementation of DocuWare has led to improved client enrollment and customer service. The number of follow-up calls has been reduced from 500 to 50 per six-week program, allowing faster, more efficient client enrollment.
Impact #2	The staff can now access consistent information, run quick searches, and make updates with the click of a mouse, allowing them to focus more on engaging with clients and trainers.
Impact #3	The invoicing process is quicker, leading to improved cash flow.

Impact #1

The implementation of DocuWare has led to improved client enrollment and customer service. The number of follow-up calls has been reduced from 500 to 50 per six-week program, allowing faster, more efficient client enrollment.

Impact #2

The staff can now access consistent information, run quick searches, and make updates with the click of a mouse, allowing them to focus more on engaging with clients and trainers.

Impact #3

The invoicing process is quicker, leading to improved cash flow.

Benefit #1	Reduced follow-up calls from 500 to 50 per six-week program
Benefit #2	Saved $500 a month on supplies
Benefit #3	Reduced extra effort cost from $3,000 per event

Benefit #1

Reduced follow-up calls from 500 to 50 per six-week program

Benefit #2

Saved $500 a month on supplies

Benefit #3

Reduced extra effort cost from $3,000 per event

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Overview

Chicagoland Fat Loss Camps Streamlines Operations with DocuWare

Operational Impact

Quantitative Benefit