RingCentral
Case Studies
Checkpoint Technologies Enhances Communication and Productivity with RingCentral
Overview
Checkpoint Technologies Enhances Communication and Productivity with RingCentralRingCentral |
Robots - Wheeled Robots | |
Buildings Telecommunications | |
Quality Assurance Sales & Marketing | |
Experimentation Automation Time Sensitive Networking | |
System Integration Training | |
Operational Impact
The implementation of RingCentral has significantly improved the operational efficiency of Checkpoint Technologies. The solution has not only enhanced communication among in-office and remote employees but also increased productivity. The sales team, who spend a significant amount of their time on the road, can now seamlessly make and receive calls using their business number, ensuring they are always reachable. The ability to log phone calls has also provided valuable insights into the company's sales efforts, enabling them to allocate resources more effectively. Furthermore, the auto-receptionist feature has streamlined call management, allowing customers to be directed to specific branches without the need for a receptionist. This has not only resulted in cost savings but also helped project a professional image to their exacting customer base. | |
Quantitative Benefit
30% of the sales team who travel for work can now make and receive calls using their business number, ensuring no missed calls. | |
Ability to log and track all outgoing sales calls, optimizing sales efforts. | |
Cost savings from a more affordable cloud phone solution compared to other providers. | |