Blue Yonder Case Studies Charlotte Russe Leverages JDA’s Retail Solutions to Meet Its Customers’ Fashion Needs Across All Channels

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	Charlotte Russe Leverages JDA’s Retail Solutions to Meet Its Customers’ Fashion Needs Across All Channels Blue Yonder

Charlotte Russe Leverages JDA’s Retail Solutions to Meet Its Customers’ Fashion Needs Across All Channels

Blue Yonder

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Inventory Management Systems
Applicable Industries	Retail
Applicable Functions	Discrete Manufacturing Procurement
Use Cases	Inventory Management Supply Chain Visibility
Services	System Integration Testing & Certification
Challenge	Charlotte Russe, a rapidly growing retailer, operates more than 500 stores in the U.S. in addition to its online and mobile shopping platforms. The company excels in delivering a differentiated brand experience that embraces the Charlotte Girl’s on-the-go lifestyle. However, the existing system infrastructure and associated business processes were limiting the company’s ability to grow, operate quickly and efficiently, and keep pace with both its customers’ demands and the competitive environment. Prior to the upgrade, the Charlotte Russe team was spending numerous hours each day manually uploading spreadsheets across various functions, which left the team with little time to analyze or act on the data. Due to some inefficient business processes, the company also experienced delays in getting purchase orders to its vendors, a core requirement of its business. Read More
About Customer	Charlotte Russe is a fast-fashion and specialty retail empire that has been operating for the past 35 years. The company delivers the latest trends in apparel, footwear and accessories to the “Charlotte Girl”— a term the company uses to describe the fashionable young women who love to shop at its stores and are always connected. This rapidly growing retailer operates more than 500 stores in the U.S. in addition to its online and mobile shopping platforms. The company excels in delivering a differentiated brand experience that embraces the Charlotte Girl’s on-the-go lifestyle. Read More
Solution	Charlotte Russe turned to JDA to upgrade its Portfolio Merchandise Management (PMM) system, which it had implemented more than a decade ago. The company has leveraged JDA’s Retail Planning solution to operationalize regional allocation, size scaling and product attribution in an effort to improve the precision with which it delivers the right product at the right time to the right place. Today, the sales audit team has implemented tolerance levels that reduce the amount of discrepancies it has to investigate on a daily basis. Automated uploads have decreased the amount of manual entry work for its inventory control team. Additionally, the auto-closing functionality of purchase orders has reduced both manual efforts and provided increased visibility to products on order. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Inventory Management Systems

Applicable Industries

Retail

Applicable Functions

Discrete Manufacturing

Procurement

Use Cases

Inventory Management

Supply Chain Visibility

Services

System Integration

Testing & Certification

Challenge

Charlotte Russe, a rapidly growing retailer, operates more than 500 stores in the U.S. in addition to its online and mobile shopping platforms. The company excels in delivering a differentiated brand experience that embraces the Charlotte Girl’s on-the-go lifestyle. However, the existing system infrastructure and associated business processes were limiting the company’s ability to grow, operate quickly and efficiently, and keep pace with both its customers’ demands and the competitive environment. Prior to the upgrade, the Charlotte Russe team was spending numerous hours each day manually uploading spreadsheets across various functions, which left the team with little time to analyze or act on the data. Due to some inefficient business processes, the company also experienced delays in getting purchase orders to its vendors, a core requirement of its business.

About Customer

Charlotte Russe is a fast-fashion and specialty retail empire that has been operating for the past 35 years. The company delivers the latest trends in apparel, footwear and accessories to the “Charlotte Girl”— a term the company uses to describe the fashionable young women who love to shop at its stores and are always connected. This rapidly growing retailer operates more than 500 stores in the U.S. in addition to its online and mobile shopping platforms. The company excels in delivering a differentiated brand experience that embraces the Charlotte Girl’s on-the-go lifestyle.

Solution

Charlotte Russe turned to JDA to upgrade its Portfolio Merchandise Management (PMM) system, which it had implemented more than a decade ago. The company has leveraged JDA’s Retail Planning solution to operationalize regional allocation, size scaling and product attribution in an effort to improve the precision with which it delivers the right product at the right time to the right place. Today, the sales audit team has implemented tolerance levels that reduce the amount of discrepancies it has to investigate on a daily basis. Automated uploads have decreased the amount of manual entry work for its inventory control team. Additionally, the auto-closing functionality of purchase orders has reduced both manual efforts and provided increased visibility to products on order.

Impact #1	Improved productivity within its allocation and distribution teams by 20 percent
Impact #2	Increased inventory turns
Impact #3	Decreased markdowns

Impact #1

Improved productivity within its allocation and distribution teams by 20 percent

Impact #2

Increased inventory turns

Impact #3

Decreased markdowns

Benefit #1	20% improvement in productivity within allocation and distribution teams
Benefit #2	Increase in inventory turns
Benefit #3	Reduction in markdowns

Benefit #1

20% improvement in productivity within allocation and distribution teams

Benefit #2

Increase in inventory turns

Benefit #3

Reduction in markdowns

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Overview

Charlotte Russe Leverages JDA’s Retail Solutions to Meet Its Customers’ Fashion Needs Across All Channels

Operational Impact

Quantitative Benefit