Phillips began to research cybersecurity solutions. He quickly became interested in providers who could offer managed detection and explored the options. Charleston Southern evaluated Carbon Black and others, but then discovered the Arctic Wolf® Managed Detection and Response (MDR) solution—which lined up perfectly with the university’s needs. Arctic Wolf MDR provides 24x7 monitoring of networks, endpoints, and cloud environments to detect, respond to, and recover from cyberattacks, which would give Phillips’s team greater confidence in the school’s cybersecurity posture. The solution also included a Concierge Security® Team of security experts and engineers, which would give the university a team to contact at any time. In addition, the Arctic Wolf solution was very affordable. Yet, Phillips didn’t have the final say on whether to sign on with Arctic Wolf. He had to make the case to Charleston Southern’s executive team. He noted that the university’s cybersecurity insurance required it to have safeguards in place to protect the confidentiality of student and staff information. Phillips also leveraged the recent local ransomware attacks to instill a sense of urgency. But the reason that resonated above everything else was the astronomical costs that could come with a cyberattack. Charleston Southern University has more than 550 faculty and staff that use devices connected to the network. Arctic Wolf Agent endpoint agents were added to each device and connected to the university’s servers. Starting out, the university conducted a test with 18 people and let things run for several weeks to see how everything performed on their computers. Most of the people in the test group didn’t even realize Arctic Wolf was monitoring their environment. Following a successful test, the solution was rolled out for the remaining staff and faculty.
Read More
