Cyclr Case Studies Chargify Case Study

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	Chargify Case Study Cyclr

Chargify Case Study

Cyclr

Technology Category	Application Infrastructure & Middleware - API Integration & Management Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Software
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Process Control & Optimization Track & Trace of Assets
Services	Software Design & Engineering Services System Integration
Challenge	Chargify, a leading billing and subscription management platform for B2B SaaS companies, needed to integrate their product with a variety of applications to become a key part of the global SaaS ecosystem. They maintain native integrations to top ERP and CRMs, such as Salesforce, Hubspot, and NetSuite. However, they needed a solution for customer-specific requirements that were outside of these native integrations. Chargify also wanted to service their prospects' new, unsupported, integration requests without compromising on deals due to potentially lengthy integration development processes. They needed a flexible solution that could quickly execute the integration build, even if a connector was not readily available. Read More
About Customer	Chargify is a leading billing and subscription management platform for B2B SaaS companies. They operate globally and are focused on enabling SaaS business models, from simple recurring billing to complex usage models with multi-attribute rating, and everything in between. Chargify provides a deep analytics suite, allowing companies to explore and securely share their billing and third-party data via intuitive, self-service tools. They have an entire product suite, with a robust administrative user interface and fully-wrapped API, allowing companies to manage all aspects of their billing and revenue management in a single location. Companies can also integrate Chargify with their own applications and the rest of their software stack to handle all billing and subscription management tasks. Read More
Solution	Chargify leveraged Cyclr, an embedded iPaaS, to solve for customer-specific requirements that were outside of their native integrations. This allowed Chargify to quickly ascertain if there was a connector readily available and execute the integration build quickly. If a connector was not available, the Cyclr team would help add the integration, supporting Chargify's robust processes for custom integration requests and builds. Chargify's Solution Architects, who are responsible for designing solutions that require complex configuration or unique customizations, work with the Chargify API and Webhooks to connect Chargify to third-party or customer systems. With Cyclr, this work has been transformed from a coding exercise into a visual, drag and drop experience. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Software

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Process Control & Optimization

Track & Trace of Assets

Services

Software Design & Engineering Services

System Integration

Challenge

Chargify, a leading billing and subscription management platform for B2B SaaS companies, needed to integrate their product with a variety of applications to become a key part of the global SaaS ecosystem. They maintain native integrations to top ERP and CRMs, such as Salesforce, Hubspot, and NetSuite. However, they needed a solution for customer-specific requirements that were outside of these native integrations. Chargify also wanted to service their prospects' new, unsupported, integration requests without compromising on deals due to potentially lengthy integration development processes. They needed a flexible solution that could quickly execute the integration build, even if a connector was not readily available.

About Customer

Chargify is a leading billing and subscription management platform for B2B SaaS companies. They operate globally and are focused on enabling SaaS business models, from simple recurring billing to complex usage models with multi-attribute rating, and everything in between. Chargify provides a deep analytics suite, allowing companies to explore and securely share their billing and third-party data via intuitive, self-service tools. They have an entire product suite, with a robust administrative user interface and fully-wrapped API, allowing companies to manage all aspects of their billing and revenue management in a single location. Companies can also integrate Chargify with their own applications and the rest of their software stack to handle all billing and subscription management tasks.

Solution

Chargify leveraged Cyclr, an embedded iPaaS, to solve for customer-specific requirements that were outside of their native integrations. This allowed Chargify to quickly ascertain if there was a connector readily available and execute the integration build quickly. If a connector was not available, the Cyclr team would help add the integration, supporting Chargify's robust processes for custom integration requests and builds. Chargify's Solution Architects, who are responsible for designing solutions that require complex configuration or unique customizations, work with the Chargify API and Webhooks to connect Chargify to third-party or customer systems. With Cyclr, this work has been transformed from a coding exercise into a visual, drag and drop experience.

Impact #1	Chargify can now service their prospects' new, unsupported, integration requests without compromising on deals due to potentially lengthy integration development processes.
Impact #2	The time and attention of engineers can remain dedicated to the core product while wider members of the Chargify team, like a Solutions Architect, can use Cyclr to deliver the integration to the prospective customer.
Impact #3	Chargify can ensure that other SaaS companies (and other Cyclr clients) can easily integrate their services into their business processes without having to code anything.

Impact #1

Chargify can now service their prospects' new, unsupported, integration requests without compromising on deals due to potentially lengthy integration development processes.

Impact #2

The time and attention of engineers can remain dedicated to the core product while wider members of the Chargify team, like a Solutions Architect, can use Cyclr to deliver the integration to the prospective customer.

Impact #3

Chargify can ensure that other SaaS companies (and other Cyclr clients) can easily integrate their services into their business processes without having to code anything.

Benefit #1	Chargify uses 250,000 - 500,000 API calls/tasks per month.
Benefit #2	Chargify has 25 active workflows.
Benefit #3	Chargify has 5 active connectors.

Benefit #1

Chargify uses 250,000 - 500,000 API calls/tasks per month.

Benefit #2

Chargify has 25 active workflows.

Benefit #3

Chargify has 5 active connectors.

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Overview

Chargify Case Study

Operational Impact

Quantitative Benefit