Case Studies
CGX uses Qualio to deliver innovative EEG headsets to medical researchers
Overview
Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Enterprise Resource Planning Systems (ERP) | |
Product Research & Development Quality Assurance | |
Regulatory Compliance Monitoring Remote Collaboration | |
System Integration Training | |
Operational Impact
Easy onboarding and easy validation: Onboarding was incredibly easy because the platform was self-explanatory and CGX didn’t migrate anything to Qualio. Today, there are 15 users on Qualio, including the quality team, engineers, contractors, and the president of CGX. Nobody’s had any trouble figuring out how to be productive on the platform. Linton also oversaw the validation process, which he wrapped up in two or three hours — something he credits to Qualio’s robust documentation. | |
Improved collaboration: Before Qualio, CGX was using an offline Excel-based QMS for a very brief period. It wasn’t a match for the company because they’re a small team that works with many different vendors. Now, CGX uses Qualio as a central hub where they store all of their processes, SOPs, and step-by-step how-to guides. As a result, all stakeholders — including contractors and consultants working remotely — can hop into Qualio and figure out how to do something right away. Simply put, Qualio has become a trusted, reliable system that enables CGX to move work forward faster. | |
Customer support and responsiveness: Linton says that whenever he’s needed help — not often — and whenever he has any ideas for new features, the Qualio team always quickly provides top-notch support and incorporates feedback rapidly. | |
Quantitative Benefit
In 18 months with Qualio, CGX released 12 products and revisions, compared to 10 products in the first three years. | |