IBM Case Studies CEVA Logistics: Creating headroom for growth with 90 percent faster reactions to seasonal peaks in EDI requirements

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	CEVA Logistics: Creating headroom for growth with 90 percent faster reactions to seasonal peaks in EDI requirements IBM

CEVA Logistics: Creating headroom for growth with 90 percent faster reactions to seasonal peaks in EDI requirements

IBM

Technology Category	Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions	Logistics & Transportation
Use Cases	Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services
Challenge	CEVA Logistics, one of the world's leading logistics services providers, was facing a challenge with its electronic data interchange (EDI) services. The company relies on EDI messages for communication with its extensive network of clients, suppliers, and logistics partners. During major retail events like Black Friday and Cyber Monday, the volume of EDI messages can skyrocket, leading to processing delays and potential revenue loss. The company's legacy in-house platforms made it difficult to scale the EDI infrastructure quickly to meet these peaks in demand. The challenge was to find a solution that could provide high-performance, dependable, and scalable EDI services without incurring excessive costs. Read More
About Customer	CEVA Logistics is one of the world's leading providers of logistics services. The company was founded in 2007 with the merger of TNT Logistics and EGL Eagle Global Logistics. CEVA Logistics offers a comprehensive range of services, including freight forwarding, contract logistics, transportation management, and distribution management. The company employs 44,000 people and reports annual revenues of approximately USD8.5 billion. To communicate with its growing network of 1,400 trading partners, CEVA Logistics utilizes 2,300 EDI maps to process around one million transactions per day. Read More
Solution	CEVA Logistics decided to migrate its multiple EDI systems to IBM Supply Chain Business Network, a secure, cloud-based solution. This move would allow the company to support business expansion without a reduction in service levels for EDI. The company is currently working with IBM to document the requirements for its trading partners and interfaces and migrate them to the cloud solution. Almost half of the company's total EDI transaction volumes have been moved to the new platform. The IBM solution offers truly elastic capacity, meaning CEVA Logistics only pays for the compute resources it needs. The company is also planning innovative ways to enhance its EDI service offering to the business. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Functions

Logistics & Transportation

Use Cases

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

Challenge

CEVA Logistics, one of the world's leading logistics services providers, was facing a challenge with its electronic data interchange (EDI) services. The company relies on EDI messages for communication with its extensive network of clients, suppliers, and logistics partners. During major retail events like Black Friday and Cyber Monday, the volume of EDI messages can skyrocket, leading to processing delays and potential revenue loss. The company's legacy in-house platforms made it difficult to scale the EDI infrastructure quickly to meet these peaks in demand. The challenge was to find a solution that could provide high-performance, dependable, and scalable EDI services without incurring excessive costs.

About Customer

CEVA Logistics is one of the world's leading providers of logistics services. The company was founded in 2007 with the merger of TNT Logistics and EGL Eagle Global Logistics. CEVA Logistics offers a comprehensive range of services, including freight forwarding, contract logistics, transportation management, and distribution management. The company employs 44,000 people and reports annual revenues of approximately USD8.5 billion. To communicate with its growing network of 1,400 trading partners, CEVA Logistics utilizes 2,300 EDI maps to process around one million transactions per day.

Solution

CEVA Logistics decided to migrate its multiple EDI systems to IBM Supply Chain Business Network, a secure, cloud-based solution. This move would allow the company to support business expansion without a reduction in service levels for EDI. The company is currently working with IBM to document the requirements for its trading partners and interfaces and migrate them to the cloud solution. Almost half of the company's total EDI transaction volumes have been moved to the new platform. The IBM solution offers truly elastic capacity, meaning CEVA Logistics only pays for the compute resources it needs. The company is also planning innovative ways to enhance its EDI service offering to the business.

Impact #1	CEVA Logistics can now add extra EDI capacity at the touch of a button and have the system online in days, not weeks.
Impact #2	The company can deliver higher EDI service levels than ever, improving client satisfaction.
Impact #3	The IBM platform has enabled CEVA Logistics to shrink its time to market for new EDI connections by an estimated 40 percent.

Impact #1

CEVA Logistics can now add extra EDI capacity at the touch of a button and have the system online in days, not weeks.

Impact #2

The company can deliver higher EDI service levels than ever, improving client satisfaction.

Impact #3

The IBM platform has enabled CEVA Logistics to shrink its time to market for new EDI connections by an estimated 40 percent.

Benefit #1	CEVA Logistics can add additional EDI capacity 90 percent faster than previously possible.
Benefit #2	Through reviewing processes alone, the company estimates that it has cut down its migration requirements by around 40 percent.
Benefit #3	Once the migration to the IBM cloud is complete, the company estimates that it will shrink its time to market for new EDI connections by 40 percent.

Benefit #1

CEVA Logistics can add additional EDI capacity 90 percent faster than previously possible.

Benefit #2

Through reviewing processes alone, the company estimates that it has cut down its migration requirements by around 40 percent.

Benefit #3

Once the migration to the IBM cloud is complete, the company estimates that it will shrink its time to market for new EDI connections by 40 percent.

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Overview

CEVA Logistics: Creating headroom for growth with 90 percent faster reactions to seasonal peaks in EDI requirements

Operational Impact

Quantitative Benefit