Case Studies Certified Tracking Solutions increases efficiency and lowers cost for connected fleet management with Control Center for visibility, automation and remote diagnostics.

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	Certified Tracking Solutions increases efficiency and lowers cost for connected fleet management with Control Center for visibility, automation and remote diagnostics.

Certified Tracking Solutions increases efficiency and lowers cost for connected fleet management with Control Center for visibility, automation and remote diagnostics.

Technology Category	Analytics & Modeling - Real Time Analytics Platform as a Service (PaaS) - Connectivity Platforms Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Automotive Transportation
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management Predictive Maintenance Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	Prior to implementing the Cisco Jasper platform, CTS relied on emails to bring devices online, check connection status and detect potential issues. The turnaround time—typically up to 48 hours—was unacceptably slow, especially for customers who require devices to be installed and activated right away. The email-based system proved particularly cumbersome on weekends and holidays, which are typically busy times for both commercial fleets and consumers. Read More
About Customer	Certified Tracking Solutions (CTS), a division of B&B Electronics, delivers a set of world-class Titan GPS fleet management and AutoConnect solutions to both enterprises and consumers. Built on the principles of excellence, quality and integrity, the company strives to provide superior service to their customers, and with tens of thousands of devices out in the field, CTS needs a solution to effectively control and manage all devices from a central command center. Read More
Solution	The CTS team uses Control Center to perform complete problem diagnosis and check connectivity. Automated activation and always-on remote troubleshooting using Control Center is quick and easy for CTS. The platform helps the CTS team perform complete problem diagnosis, check if a particular device is offline, review connection history, and resolve any issues. The ongoing relationship with the Cisco Jasper team helps CTS continue to improve its understanding of the platform, its capabilities and advanced features. The flexibility of the Cisco Jasper’s IoT platform enables CTS to continually refine its product offerings to accommodate varied customer needs. As its business grows and the company expands internationally, CTS anticipates partnering with operators that already have a relationship with Cisco Jasper. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Platform as a Service (PaaS) - Connectivity Platforms

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Automotive

Transportation

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Predictive Maintenance

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

Prior to implementing the Cisco Jasper platform, CTS relied on emails to bring devices online, check connection status and detect potential issues. The turnaround time—typically up to 48 hours—was unacceptably slow, especially for customers who require devices to be installed and activated right away. The email-based system proved particularly cumbersome on weekends and holidays, which are typically busy times for both commercial fleets and consumers.

About Customer

Certified Tracking Solutions (CTS), a division of B&B Electronics, delivers a set of world-class Titan GPS fleet management and AutoConnect solutions to both enterprises and consumers. Built on the principles of excellence, quality and integrity, the company strives to provide superior service to their customers, and with tens of thousands of devices out in the field, CTS needs a solution to effectively control and manage all devices from a central command center.

Solution

The CTS team uses Control Center to perform complete problem diagnosis and check connectivity. Automated activation and always-on remote troubleshooting using Control Center is quick and easy for CTS. The platform helps the CTS team perform complete problem diagnosis, check if a particular device is offline, review connection history, and resolve any issues. The ongoing relationship with the Cisco Jasper team helps CTS continue to improve its understanding of the platform, its capabilities and advanced features. The flexibility of the Cisco Jasper’s IoT platform enables CTS to continually refine its product offerings to accommodate varied customer needs. As its business grows and the company expands internationally, CTS anticipates partnering with operators that already have a relationship with Cisco Jasper.

Impact #1	The platform gives CTS full control, provides complete visibility and saves time.
Impact #2	CTS can now activate and deactivate devices, manage rate plan changes, and diagnose problems from a single platform.
Impact #3	The intuitive interface and ease of use of the Cisco Jasper platform have made it popular among CTS employees.

Impact #1

The platform gives CTS full control, provides complete visibility and saves time.

Impact #2

CTS can now activate and deactivate devices, manage rate plan changes, and diagnose problems from a single platform.

Impact #3

The intuitive interface and ease of use of the Cisco Jasper platform have made it popular among CTS employees.

Benefit #1	Turnaround time for device activation and problem diagnosis reduced from up to 48 hours to almost instant.
Benefit #2	CTS manages tens of thousands of devices out in the field efficiently.
Benefit #3	CTS can offer different data plans to different markets through Control Center.

Benefit #1

Turnaround time for device activation and problem diagnosis reduced from up to 48 hours to almost instant.

Benefit #2

CTS manages tens of thousands of devices out in the field efficiently.

Benefit #3

CTS can offer different data plans to different markets through Control Center.

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Overview

Certified Tracking Solutions increases efficiency and lowers cost for connected fleet management with Control Center for visibility, automation and remote diagnostics.

Operational Impact

Quantitative Benefit