AuraQuantic
Case Studies
Certero's Rapid Digital Transformation with AuraQuantic
Overview
Certero's Rapid Digital Transformation with AuraQuanticAuraQuantic |
Platform as a Service (PaaS) - Application Development Platforms Robots - Autonomous Guided Vehicles (AGV) | |
Automotive Finance & Insurance | |
Maintenance Procurement | |
Leasing Finance Automation Vehicle Performance Monitoring | |
System Integration | |
Operational Impact
The implementation of the AuraQuantic business process automation platform has generated significant benefits for Certero, especially in the areas of finance, customer service, and operations and adjudications. The platform sends alerts and notifications related to different processes, automates tasks, and provides improved access to data and documentation for efficient case management. This high level of automation has resulted in greater agility for case management, improved internal communication, increased control and transparency of processes, reduced human errors, and guaranteed compliance with all regulations and regulatory requirements. The control and prompt response to customer complaints and suggestions were other improvements experienced after the implementation of the AuraQuantic platform. Based on the excellent results obtained from the first three digitization projects, Certero continues to digitize business processes and optimize existing applications in a faster and more flexible way. | |
Quantitative Benefit
100% Attention to incidents and integration with the Web Portal | |
70% Customer communication and notifications via AuraQuantic | |
100% Process integration with ERP and external providers | |