DocuWare Case Studies Century Fence's Journey to Paperless Operations with DocuWare

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	Century Fence's Journey to Paperless Operations with DocuWare DocuWare

Century Fence's Journey to Paperless Operations with DocuWare

DocuWare

Technology Category	Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Construction & Infrastructure
Applicable Functions	Discrete Manufacturing
Use Cases	Digital Twin Remote Asset Management
Services	Cloud Planning, Design & Implementation Services
Challenge	Century Fence, a family-run custom fencing provider and pavement marking contractor, was looking to reduce its dependence on paper-based files, speed up workflows, and ensure records were easily accessible. The company wanted to implement a digital mobile solution to provide field superintendents with remote access to project documentation. The solution needed to integrate with their existing ERP and accounting programs and manage documents such as quotes, contracts, insurance, site plans, email correspondence, and more. The company's project folders remain open and active for about three months during the quoting, staging, installation, and billing phases of a project. It was crucial for Century Fence superintendents to be onsite and have quick access to project files during this time. Read More
About Customer	Century Fence is a family-run company established in 1917 as a scrap metal brokerage firm. Over the years, it has evolved into a custom fencing provider and pavement marking contractor. A significant part of the company's fence business is focused on high-security fencing for municipal, federal, and other high-security customers. The company has been growing and wanted to reduce its dependence on paper-based files, speed up workflows, and ensure records were easily accessible. The company needed a solution that had the flexibility to integrate with their ERP and accounting programs. Read More
Solution	Century Fence selected DocuWare based on its flexibility, mobile app feature, and ability to integrate with their ERP system. The company rolled out DocuWare to all three locations. The rollout was staggered and began with the accounting department, where electronic invoice approvals were introduced. The following month, the solution expanded to digitize all projection documentation and during the third month, mobile access was given to field superintendents with tablets. With DocuWare, every member of the team can easily add to and access project documents, whether they are in the office or remotely. DocuWare’s Intelligent Indexing feature “learns” where to find each index field on a document, and through the integration of DocuWare with the existing ERP, the Job Number on each project document was a match code used to pull in other indexing terms. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Construction & Infrastructure

Applicable Functions

Discrete Manufacturing

Use Cases

Digital Twin

Remote Asset Management

Services

Cloud Planning, Design & Implementation Services

Challenge

Century Fence, a family-run custom fencing provider and pavement marking contractor, was looking to reduce its dependence on paper-based files, speed up workflows, and ensure records were easily accessible. The company wanted to implement a digital mobile solution to provide field superintendents with remote access to project documentation. The solution needed to integrate with their existing ERP and accounting programs and manage documents such as quotes, contracts, insurance, site plans, email correspondence, and more. The company's project folders remain open and active for about three months during the quoting, staging, installation, and billing phases of a project. It was crucial for Century Fence superintendents to be onsite and have quick access to project files during this time.

About Customer

Century Fence is a family-run company established in 1917 as a scrap metal brokerage firm. Over the years, it has evolved into a custom fencing provider and pavement marking contractor. A significant part of the company's fence business is focused on high-security fencing for municipal, federal, and other high-security customers. The company has been growing and wanted to reduce its dependence on paper-based files, speed up workflows, and ensure records were easily accessible. The company needed a solution that had the flexibility to integrate with their ERP and accounting programs.

Solution

Century Fence selected DocuWare based on its flexibility, mobile app feature, and ability to integrate with their ERP system. The company rolled out DocuWare to all three locations. The rollout was staggered and began with the accounting department, where electronic invoice approvals were introduced. The following month, the solution expanded to digitize all projection documentation and during the third month, mobile access was given to field superintendents with tablets. With DocuWare, every member of the team can easily add to and access project documents, whether they are in the office or remotely. DocuWare’s Intelligent Indexing feature “learns” where to find each index field on a document, and through the integration of DocuWare with the existing ERP, the Job Number on each project document was a match code used to pull in other indexing terms.

Impact #1	The implementation of DocuWare has resulted in improved remote working capabilities and profitability. The ability to digitally share information between departments has eliminated time spent searching for paper project folders. The hassle, cost, and time involved in physically sending documents back and forth between multiple office locations have been eliminated. Information is now consistently and accurately stored and is accessible faster when needed.

Impact #1

The implementation of DocuWare has resulted in improved remote working capabilities and profitability. The ability to digitally share information between departments has eliminated time spent searching for paper project folders. The hassle, cost, and time involved in physically sending documents back and forth between multiple office locations have been eliminated. Information is now consistently and accurately stored and is accessible faster when needed.

Benefit #1	A superintendent’s time spent on cost approvals has been reduced from 4 hours to 30 minutes per week.

Benefit #1

A superintendent’s time spent on cost approvals has been reduced from 4 hours to 30 minutes per week.

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Overview

Century Fence's Journey to Paperless Operations with DocuWare

Operational Impact

Quantitative Benefit