Celigo Case Studies Cellebrite unifies its lead-to-cash process with the Celigo Salesforce – NetSuite Connector

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	Cellebrite unifies its lead-to-cash process with the Celigo Salesforce – NetSuite Connector Celigo

Cellebrite unifies its lead-to-cash process with the Celigo Salesforce – NetSuite Connector

Celigo

Technology Category	Platform as a Service (PaaS) - Connectivity Platforms Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Software Security & Public Safety
Applicable Functions	Sales & Marketing Business Operation
Services	System Integration Software Design & Engineering Services
Challenge	Cellebrite needed to tightly integrate its CRM and ERP systems to ensure they 'speak the same language' and are aligned at all times. The integration had to be cloud-based to align with the company's strategy of managing all business applications through the cloud. Additionally, the integration had to be implemented simultaneously with the launch of Salesforce and NetSuite, adding complexity to the project. The company also faced the decision of whether to build a custom integration or use a prebuilt solution. Read More
About Customer	Cellebrite is a global leader in mobile data technology, specializing in mobile forensics and mobile lifecycle management solutions. The company provides comprehensive solutions that enable access to mobile data sources, extending investigative capabilities and generating reliable evidence. With headquarters in Israel and operations across the Americas, APAC, and EMEA, Cellebrite employs 550 people worldwide. The company's primary market is law enforcement, which necessitates frequent hardware shipments and a robust fulfillment cycle. Read More
Solution	Cellebrite chose the Celigo Salesforce – NetSuite Connector for its ability to support a simultaneous go-live for both Salesforce and NetSuite. The Connector allows Cellebrite to manage its lead-to-cash process as a single unified system, tracking leads and opportunities in Salesforce and converting them to customers and orders in NetSuite. The integration provides the sales team with full visibility into customer purchases, invoices, payments, and other financial activities. The Celigo team played a crucial role in the implementation, advising Cellebrite throughout the process and guiding them through each step. The Connector's flexibility allowed Cellebrite to tailor integration use cases to their specific needs, such as the sales order creation process. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Application Infrastructure & Middleware - Data Exchange & Integration

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Software

Security & Public Safety

Applicable Functions

Sales & Marketing

Business Operation

Services

System Integration

Software Design & Engineering Services

Challenge

Cellebrite needed to tightly integrate its CRM and ERP systems to ensure they 'speak the same language' and are aligned at all times. The integration had to be cloud-based to align with the company's strategy of managing all business applications through the cloud. Additionally, the integration had to be implemented simultaneously with the launch of Salesforce and NetSuite, adding complexity to the project. The company also faced the decision of whether to build a custom integration or use a prebuilt solution.

About Customer

Cellebrite is a global leader in mobile data technology, specializing in mobile forensics and mobile lifecycle management solutions. The company provides comprehensive solutions that enable access to mobile data sources, extending investigative capabilities and generating reliable evidence. With headquarters in Israel and operations across the Americas, APAC, and EMEA, Cellebrite employs 550 people worldwide. The company's primary market is law enforcement, which necessitates frequent hardware shipments and a robust fulfillment cycle.

Solution

Cellebrite chose the Celigo Salesforce – NetSuite Connector for its ability to support a simultaneous go-live for both Salesforce and NetSuite. The Connector allows Cellebrite to manage its lead-to-cash process as a single unified system, tracking leads and opportunities in Salesforce and converting them to customers and orders in NetSuite. The integration provides the sales team with full visibility into customer purchases, invoices, payments, and other financial activities. The Celigo team played a crucial role in the implementation, advising Cellebrite throughout the process and guiding them through each step. The Connector's flexibility allowed Cellebrite to tailor integration use cases to their specific needs, such as the sales order creation process.

Impact #1	The Connector provides a 360-degree view of the customer in Salesforce, bringing in crucial financial details from NetSuite to supplement sales-specific data.
Impact #2	The integration has streamlined Cellebrite's fulfillment cycle, connecting sales and operations departments in a more seamless process.
Impact #3	The Connector reduces overall IT cost and effort by providing an out-of-the-box solution that is flexible and customizable.

Impact #1

The Connector provides a 360-degree view of the customer in Salesforce, bringing in crucial financial details from NetSuite to supplement sales-specific data.

Impact #2

The integration has streamlined Cellebrite's fulfillment cycle, connecting sales and operations departments in a more seamless process.

Impact #3

The Connector reduces overall IT cost and effort by providing an out-of-the-box solution that is flexible and customizable.

Benefit #1	Cellebrite's fulfillment cycle is now much faster, leading to quicker billing and increased revenue.

Benefit #1

Cellebrite's fulfillment cycle is now much faster, leading to quicker billing and increased revenue.

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Overview

Cellebrite unifies its lead-to-cash process with the Celigo Salesforce – NetSuite Connector

Operational Impact

Quantitative Benefit