Celigo Case Studies Celigo’s Solutions Enable Catalyst IT to Streamline Lights4Fun's Complex Integration Challenges

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	Celigo’s Solutions Enable Catalyst IT to Streamline Lights4Fun's Complex Integration Challenges Celigo

Celigo’s Solutions Enable Catalyst IT to Streamline Lights4Fun's Complex Integration Challenges

Celigo

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Transportation
Applicable Functions	Procurement Sales & Marketing
Use Cases	Inventory Management Supply Chain Visibility
Services	System Integration
Challenge	Lights4Fun, a family-owned business selling decorative lights, was grappling with the challenge of operating across disparate systems to service and reconcile order fulfillment from its 14 online marketplaces. The company was using different fulfillment and third-party logistics companies to handle inventory in warehouses in the US, UK, and Germany. The existing setup was causing frustration as teams lacked visibility of each other's activities. The sales department was selling out-of-stock items without knowing when they would be replenished, requiring the maintenance of seven different spreadsheets. The company was also unsure if their 3PLs were communicating with their different websites and marketplaces. As the company was growing, they were missing key opportunities due to the time and resources spent on manual processes. To support their aspirations of becoming a scalable and high-growth business, they needed to find a better alternative to the expensive and time-consuming manual effort. Read More
About Customer	Lights4Fun is a family-owned and operated business based in the UK, selling over 700 types of decorative lights for home and garden. As a true omnichannel business, they run a global enterprise selling across key markets across Europe and North America. They operate across 14 online marketplaces, including a UK and French website, Amazon channels across the US, UK, Germany, France, Italy, and Spain, and three eBay sites. The company uses different fulfillment and third-party logistics companies to handle inventory in warehouses in the US, UK, and Germany. Read More
Solution	Lights4Fun collaborated with Catalyst IT to set up an end-to-end platform that would connect all marketplaces and provide a unified view of its prospects, customers, products, prices, orders, and stock across all locations. NetSuite was selected as the ERP system to support core business processes, while Celigo handled their complex integration needs. This included the automation of data flows between NetSuite, the various marketplaces, physical warehouses, and third-party warehousing providers. Catalyst IT chose several prebuilt integration apps to handle the storefront and marketplaces, and integrator.io to handle the bespoke integrations. With Celigo, Lights4Fun finally had the critical element that would help them to scale operations: complete, real-time visibility of stock levels across its business, of processes like orders to ship, orders to transfer, inventory adjustments to make, stock validation and purchase orders to receive in a single dashboard. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Transportation

Applicable Functions

Procurement

Sales & Marketing

Use Cases

Inventory Management

Supply Chain Visibility

Services

System Integration

Challenge

Lights4Fun, a family-owned business selling decorative lights, was grappling with the challenge of operating across disparate systems to service and reconcile order fulfillment from its 14 online marketplaces. The company was using different fulfillment and third-party logistics companies to handle inventory in warehouses in the US, UK, and Germany. The existing setup was causing frustration as teams lacked visibility of each other's activities. The sales department was selling out-of-stock items without knowing when they would be replenished, requiring the maintenance of seven different spreadsheets. The company was also unsure if their 3PLs were communicating with their different websites and marketplaces. As the company was growing, they were missing key opportunities due to the time and resources spent on manual processes. To support their aspirations of becoming a scalable and high-growth business, they needed to find a better alternative to the expensive and time-consuming manual effort.

About Customer

Lights4Fun is a family-owned and operated business based in the UK, selling over 700 types of decorative lights for home and garden. As a true omnichannel business, they run a global enterprise selling across key markets across Europe and North America. They operate across 14 online marketplaces, including a UK and French website, Amazon channels across the US, UK, Germany, France, Italy, and Spain, and three eBay sites. The company uses different fulfillment and third-party logistics companies to handle inventory in warehouses in the US, UK, and Germany.

Solution

Lights4Fun collaborated with Catalyst IT to set up an end-to-end platform that would connect all marketplaces and provide a unified view of its prospects, customers, products, prices, orders, and stock across all locations. NetSuite was selected as the ERP system to support core business processes, while Celigo handled their complex integration needs. This included the automation of data flows between NetSuite, the various marketplaces, physical warehouses, and third-party warehousing providers. Catalyst IT chose several prebuilt integration apps to handle the storefront and marketplaces, and integrator.io to handle the bespoke integrations. With Celigo, Lights4Fun finally had the critical element that would help them to scale operations: complete, real-time visibility of stock levels across its business, of processes like orders to ship, orders to transfer, inventory adjustments to make, stock validation and purchase orders to receive in a single dashboard.

Impact #1	The two-way automation across the business has completely transformed the way in which Lights4Fun operates. They now have visibility into the integration and can see for themselves right away if something happens. With the seamless integration, everything is always aligned, and they know that the data they’re looking at is correct. This allows them to dive deeper into the data and get a better understanding of what they are doing. They can grow the business by using these tools. Lights4Fun now has complete visibility of all orders from their sales channels and certainty of their stock positions.

Impact #1

The two-way automation across the business has completely transformed the way in which Lights4Fun operates. They now have visibility into the integration and can see for themselves right away if something happens. With the seamless integration, everything is always aligned, and they know that the data they’re looking at is correct. This allows them to dive deeper into the data and get a better understanding of what they are doing. They can grow the business by using these tools. Lights4Fun now has complete visibility of all orders from their sales channels and certainty of their stock positions.

Benefit #1	The company was able to complete the transformation project within 100 days
Benefit #2	The company achieved a high degree of confidence in terms of cost, timeframe and solution fit
Benefit #3	The company achieved real-time visibility of stock levels across its business

Benefit #1

The company was able to complete the transformation project within 100 days

Benefit #2

The company achieved a high degree of confidence in terms of cost, timeframe and solution fit

Benefit #3

The company achieved real-time visibility of stock levels across its business

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Overview

Celigo’s Solutions Enable Catalyst IT to Streamline Lights4Fun's Complex Integration Challenges

Operational Impact

Quantitative Benefit