Fulcrum Case Studies Celerity Telecom Case Study

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	Celerity Telecom Case Study Fulcrum

Celerity Telecom Case Study

Fulcrum

Technology Category	Platform as a Service (PaaS) - Connectivity Platforms Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Telecommunications
Applicable Functions	Field Services Maintenance
Use Cases	Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	Celerity, a telecom contracting company, was facing a challenge with their data collection and storage methods. Their field technicians and engineers were collecting massive amounts of data while conducting route maintenance, inspections, and feasibility studies for their customers. However, their manual collection and storage methods were becoming too time-intensive. They needed a digital platform that would enable them to collect and store data all in one central location. They were looking for a scalable and customizable solution. They tried a few different mobile forms apps, but they were not worth their time or effort due to the price point. Read More
About Customer	Celerity is a telecom contracting company that designs, builds, and services fiber optic and wireless infrastructure. They are the primary medium for communication and data transfers in the world today. They have engineered thousands of miles of fiber optic infrastructure for telecommunications and utility companies as well as educational and governmental organizations. Their seasoned professionals use the most current equipment, making Celerity a premier provider of OSP engineering, aerial and underground construction, splicing and testing services, and next mile wireless networks. Read More
Solution	Celerity decided to implement Fulcrum, a mobile forms app that is not the cheapest but provides the best value for money. Fulcrum was chosen for its responsiveness to Celerity's needs, its support for offline mapping, and its ease of use. Fulcrum allows Celerity to import their existing maps for their field technicians to follow, a critical feature for their route maintenance tasks that can span long distances. The ease of use of Fulcrum was also a key factor in its selection, as it makes it as easy as possible for field technicians to use. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Telecommunications

Applicable Functions

Field Services

Maintenance

Use Cases

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

Celerity, a telecom contracting company, was facing a challenge with their data collection and storage methods. Their field technicians and engineers were collecting massive amounts of data while conducting route maintenance, inspections, and feasibility studies for their customers. However, their manual collection and storage methods were becoming too time-intensive. They needed a digital platform that would enable them to collect and store data all in one central location. They were looking for a scalable and customizable solution. They tried a few different mobile forms apps, but they were not worth their time or effort due to the price point.

About Customer

Celerity is a telecom contracting company that designs, builds, and services fiber optic and wireless infrastructure. They are the primary medium for communication and data transfers in the world today. They have engineered thousands of miles of fiber optic infrastructure for telecommunications and utility companies as well as educational and governmental organizations. Their seasoned professionals use the most current equipment, making Celerity a premier provider of OSP engineering, aerial and underground construction, splicing and testing services, and next mile wireless networks.

Solution

Celerity decided to implement Fulcrum, a mobile forms app that is not the cheapest but provides the best value for money. Fulcrum was chosen for its responsiveness to Celerity's needs, its support for offline mapping, and its ease of use. Fulcrum allows Celerity to import their existing maps for their field technicians to follow, a critical feature for their route maintenance tasks that can span long distances. The ease of use of Fulcrum was also a key factor in its selection, as it makes it as easy as possible for field technicians to use.

Impact #1	Field technicians are spending less time in the office and more time on field tasks.
Impact #2	Data sharing has become easier with Fulcrum, with multiple ways to export the data.
Impact #3	Customers are impressed with the way data is being presented to them.

Impact #1

Field technicians are spending less time in the office and more time on field tasks.

Impact #2

Data sharing has become easier with Fulcrum, with multiple ways to export the data.

Impact #3

Customers are impressed with the way data is being presented to them.

Benefit #1	For every hour spent in the field, they're saving about 20 minutes back in the office.

Benefit #1

For every hour spent in the field, they're saving about 20 minutes back in the office.

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Overview

Celerity Telecom Case Study

Operational Impact

Quantitative Benefit