CyberArk Case Studies CDW Wins Audit and Security Advantages with the Flexibility of the CyberArk Privileged Access Manager Solution

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	CDW Wins Audit and Security Advantages with the Flexibility of the CyberArk Privileged Access Manager Solution CyberArk

CDW Wins Audit and Security Advantages with the Flexibility of the CyberArk Privileged Access Manager Solution

CyberArk

Technology Category	Cybersecurity & Privacy - Identity & Authentication Management Cybersecurity & Privacy - Security Compliance
Applicable Industries	Professional Service
Applicable Functions	Business Operation Field Services
Services	System Integration Training
Challenge	CDW, a leading provider of technology solutions and services, faced challenges in managing and storing system passwords and user credentials to meet audit and compliance requirements. With a growing managed services business, CDW needed a solution to handle credentials for accessing remote systems at customer sites and systems under a hosting model. The manual process of generating and managing credentials was time-consuming and inefficient, requiring a more automated and secure approach. Read More
About Customer	CDW is a prominent provider of technology solutions and services for various sectors, including business, government, education, and healthcare. With a significant presence in the market, CDW is ranked No. 32 on Forbes’ list of America’s Largest Private Companies. The company focuses on areas such as software, network communications, mobile devices, data storage, and solutions like virtualization, collaboration, security, mobility, data center optimization, and cloud computing. CDW's managed services business involves acting as a de facto IT department for its customers, managing operating systems, infrastructure, and critical systems. Read More
Solution	CDW implemented the CyberArk Privileged Access Manager Solution to automate and improve the management of system passwords and user credentials. This solution allowed CDW to store, rotate, and provision passwords for systems managed for customers, including root accounts and Active Directory credentials. The CyberArk solution provided a secure repository for credentials, enabling CDW to meet audit and compliance requirements efficiently. The solution's flexibility and support for multiple computing platforms allowed CDW to adapt its use, add functionality, and expand adoption based on evolving business needs. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Identity & Authentication Management

Cybersecurity & Privacy - Security Compliance

Applicable Industries

Professional Service

Applicable Functions

Business Operation

Field Services

Services

System Integration

Training

Challenge

CDW, a leading provider of technology solutions and services, faced challenges in managing and storing system passwords and user credentials to meet audit and compliance requirements. With a growing managed services business, CDW needed a solution to handle credentials for accessing remote systems at customer sites and systems under a hosting model. The manual process of generating and managing credentials was time-consuming and inefficient, requiring a more automated and secure approach.

About Customer

CDW is a prominent provider of technology solutions and services for various sectors, including business, government, education, and healthcare. With a significant presence in the market, CDW is ranked No. 32 on Forbes’ list of America’s Largest Private Companies. The company focuses on areas such as software, network communications, mobile devices, data storage, and solutions like virtualization, collaboration, security, mobility, data center optimization, and cloud computing. CDW's managed services business involves acting as a de facto IT department for its customers, managing operating systems, infrastructure, and critical systems.

Solution

CDW implemented the CyberArk Privileged Access Manager Solution to automate and improve the management of system passwords and user credentials. This solution allowed CDW to store, rotate, and provision passwords for systems managed for customers, including root accounts and Active Directory credentials. The CyberArk solution provided a secure repository for credentials, enabling CDW to meet audit and compliance requirements efficiently. The solution's flexibility and support for multiple computing platforms allowed CDW to adapt its use, add functionality, and expand adoption based on evolving business needs.

Impact #1	Automation reduced the time required to change passwords from hours to seconds.
Impact #2	Ongoing compliance across various regulations, providing proof to auditors that privileged accounts are under control.
Impact #3	Decreased the time to get customers up and running with the ability to quickly provision credentials.

Impact #1

Automation reduced the time required to change passwords from hours to seconds.

Impact #2

Ongoing compliance across various regulations, providing proof to auditors that privileged accounts are under control.

Impact #3

Decreased the time to get customers up and running with the ability to quickly provision credentials.

Benefit #1	Reduced password change time from hours to seconds.
Benefit #2	Managed over 25,000 device passwords across hundreds of customers.

Benefit #1

Reduced password change time from hours to seconds.

Benefit #2

Managed over 25,000 device passwords across hundreds of customers.

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Overview

CDW Wins Audit and Security Advantages with the Flexibility of the CyberArk Privileged Access Manager Solution

Operational Impact

Quantitative Benefit