Celigo Case Studies CDC Foundation Boosts Transaction Management During COVID-19 with Celigo

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	CDC Foundation Boosts Transaction Management During COVID-19 with Celigo Celigo

CDC Foundation Boosts Transaction Management During COVID-19 with Celigo

Celigo

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Healthcare & Hospitals
Use Cases	Automated Disease Diagnosis Personnel Tracking & Monitoring
Services	System Integration
Challenge	The CDC Foundation, an independent nonprofit supporting the Centers for Disease Control and Prevention’s health protection work, faced a significant challenge when it migrated its operations to cloud-based solutions. The Foundation's processes and operations were unique and highly customized, making it difficult to determine what to connect, how to connect, and when to connect it. The business was burdened by manual processes, with staff dedicated to doing manual CSV uploads and reconciliation from system to system. As the sole member of the IT team, Malcolm James, Director Of Information Technology, needed a solution that was customizable, powerful, compatible with the CDC Foundation’s systems, yet simple to build and maintain as the organization grew. Read More
About Customer	The CDC Foundation is an independent nonprofit and the sole entity created by Congress to mobilize philanthropic and private-sector resources to support the Centers for Disease Control and Prevention’s critical health protection work. Over the past two decades, the Foundation has launched more than 1,200 health protection programs and raised over $1.25 billion to support the CDC’s work. For over 20 years, the CDC Foundation has been growing, while the technology to run the Foundation lagged. Four years ago, the Foundation started a technology transformation, moving away from paper-based processes and replacing its legacy systems with best-of-breed SaaS solutions such as Salesforce, NetSuite, ADP, Concur, and more. Read More
Solution	After a thorough vetting process, the CDC Foundation chose Celigo as its iPaaS provider across all systems. Celigo was chosen for its user-friendly experience and the flexibility it offered, which was crucial given the fast-paced changes within the Foundation. Celigo guided how the Foundation’s highly customized systems should be set up and integrated. With Celigo, the CDC Foundation built a highly-customized integration between its instances of Salesforce and Netsuite. As the integration went live, the world was hit with the COVID pandemic, and the organization saw its volume of transactions increase fivefold. The Foundation is currently implementing Concur-NetSuite for expense management and ADP-NetSuite to automate HR processes with Celigo. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Healthcare & Hospitals

Use Cases

Automated Disease Diagnosis

Personnel Tracking & Monitoring

Services

System Integration

Challenge

The CDC Foundation, an independent nonprofit supporting the Centers for Disease Control and Prevention’s health protection work, faced a significant challenge when it migrated its operations to cloud-based solutions. The Foundation's processes and operations were unique and highly customized, making it difficult to determine what to connect, how to connect, and when to connect it. The business was burdened by manual processes, with staff dedicated to doing manual CSV uploads and reconciliation from system to system. As the sole member of the IT team, Malcolm James, Director Of Information Technology, needed a solution that was customizable, powerful, compatible with the CDC Foundation’s systems, yet simple to build and maintain as the organization grew.

About Customer

The CDC Foundation is an independent nonprofit and the sole entity created by Congress to mobilize philanthropic and private-sector resources to support the Centers for Disease Control and Prevention’s critical health protection work. Over the past two decades, the Foundation has launched more than 1,200 health protection programs and raised over $1.25 billion to support the CDC’s work. For over 20 years, the CDC Foundation has been growing, while the technology to run the Foundation lagged. Four years ago, the Foundation started a technology transformation, moving away from paper-based processes and replacing its legacy systems with best-of-breed SaaS solutions such as Salesforce, NetSuite, ADP, Concur, and more.

Solution

After a thorough vetting process, the CDC Foundation chose Celigo as its iPaaS provider across all systems. Celigo was chosen for its user-friendly experience and the flexibility it offered, which was crucial given the fast-paced changes within the Foundation. Celigo guided how the Foundation’s highly customized systems should be set up and integrated. With Celigo, the CDC Foundation built a highly-customized integration between its instances of Salesforce and Netsuite. As the integration went live, the world was hit with the COVID pandemic, and the organization saw its volume of transactions increase fivefold. The Foundation is currently implementing Concur-NetSuite for expense management and ADP-NetSuite to automate HR processes with Celigo.

Impact #1	The integration of Celigo into the CDC Foundation's operations has had a profoundly positive impact. The connection between Salesforce and NetSuite, facilitated by Celigo, was overwhelmingly positive, making it possible to manage the increased volume of transactions during the COVID pandemic. The intuitive nature of Celigo made it simple for the staff to become familiar with and take ownership of the platform. The staff now has a different mindset looking at business processes, focusing on efficiency and automation. The value of these integrations is evident to everyone, making it easy for staff and administrators in various departments to continue using their systems.

Impact #1

The integration of Celigo into the CDC Foundation's operations has had a profoundly positive impact. The connection between Salesforce and NetSuite, facilitated by Celigo, was overwhelmingly positive, making it possible to manage the increased volume of transactions during the COVID pandemic. The intuitive nature of Celigo made it simple for the staff to become familiar with and take ownership of the platform. The staff now has a different mindset looking at business processes, focusing on efficiency and automation. The value of these integrations is evident to everyone, making it easy for staff and administrators in various departments to continue using their systems.

Benefit #1	The CDC Foundation saw its volume of transactions increase fivefold during the COVID pandemic.
Benefit #2	Celigo has significantly reduced the time to accomplish work.
Benefit #3	The Foundation is currently implementing Concur-NetSuite for expense management and ADP-NetSuite to automate HR processes with Celigo.

Benefit #1

The CDC Foundation saw its volume of transactions increase fivefold during the COVID pandemic.

Benefit #2

Celigo has significantly reduced the time to accomplish work.

Benefit #3

The Foundation is currently implementing Concur-NetSuite for expense management and ADP-NetSuite to automate HR processes with Celigo.

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Overview

CDC Foundation Boosts Transaction Management During COVID-19 with Celigo

Operational Impact

Quantitative Benefit