Cisco
Case Studies
CBTS improves time-to-market with innovative unified communications SaaS by BroadSoft
Overview
CBTS improves time-to-market with innovative unified communications SaaS by BroadSoftCisco |
Application Infrastructure & Middleware - API Integration & Management Platform as a Service (PaaS) - Connectivity Platforms | |
Telecommunications | |
Business Operation | |
Predictive Maintenance Process Control & Optimization | |
Cloud Planning, Design & Implementation Services Software Design & Engineering Services | |
Operational Impact
CBTS is now more agile and has significantly improved their time-to-market and competitive advantage. | |
The company has reduced labor and time expenses. | |
CBTS has the innovation of UC-One SaaS without dedicating significant resources, so they can focus on their core business and on sales. | |
Quantitative Benefit
The typical installation for a new service added to a BroadWorks platform in a service provider environment is 12 - 18 months. CBTS was able to accomplish this in 4 months. | |
CBTS person hours have been significantly reduced from weeks to sub-hours with the new UC-One solution. | |