Case Studies Caterpillar Fosters Worker Safety, Improves Occupancy Accuracy, with E911 System Using ARCHIBUS

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	Caterpillar Fosters Worker Safety, Improves Occupancy Accuracy, with E911 System Using ARCHIBUS

Caterpillar Fosters Worker Safety, Improves Occupancy Accuracy, with E911 System Using ARCHIBUS

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Construction & Infrastructure Mining Transportation
Applicable Functions	Business Operation Facility Management
Use Cases	Building Automation & Control Occupancy Monitoring
Services	Software Design & Engineering Services System Integration Training
Challenge	Caterpillar embarked on a multi-year, multi-location project to implement a world-class Enhanced 911 (E911) system at its facilities in Peoria, Illinois. The company aimed to improve emergency response times and collect more real-time occupancy data. The challenge was to integrate various systems and applications to ensure accurate and efficient emergency response and occupancy monitoring. The project had to comply with federal, state, and local requirements, including OSHA, ADA, and state-mandated E911 laws. Read More
About Customer	Caterpillar Inc. is the world’s largest manufacturer of construction and mining equipment, diesel and natural gas engines, and industrial gas turbines. The company is a leader in its respective technologies, which are employed in various industries such as construction, transportation, mining, forestry, energy, logistics, and electric power generation. Caterpillar is also committed to ensuring worker safety, which led to the implementation of a comprehensive Enhanced 911 (E911) system at its facilities. The company’s headquarters are located in Peoria, Illinois, and it operates numerous properties across the United States. Read More
Solution	Caterpillar integrated ARCHIBUS with its Cisco VOIP software and personnel data from its Global Directory System to improve emergency response times. The E911 system automatically associates the caller’s telephone number with a physical location within a building and routes this information to Caterpillar security, who then supply it to first responders. The initial project covered 26 buildings in Peoria, with subsequent phases extending the system to 140 properties in 18 states. ARCHIBUS is connected to AutoCAD drawings via the Overlay application to visualize spatial relations among individuals, groups, and zones within Caterpillar buildings. The system also integrates with the Cisco Unified IP Phone System, Cisco Emergency Responder (CER) System, and Cisco Call Manager. The ARCHIBUS database updates all employee and location information daily, helping managers determine the best allocation of space. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Construction & Infrastructure

Mining

Transportation

Applicable Functions

Business Operation

Facility Management

Use Cases

Building Automation & Control

Occupancy Monitoring

Services

Software Design & Engineering Services

System Integration

Training

Challenge

Caterpillar embarked on a multi-year, multi-location project to implement a world-class Enhanced 911 (E911) system at its facilities in Peoria, Illinois. The company aimed to improve emergency response times and collect more real-time occupancy data. The challenge was to integrate various systems and applications to ensure accurate and efficient emergency response and occupancy monitoring. The project had to comply with federal, state, and local requirements, including OSHA, ADA, and state-mandated E911 laws.

About Customer

Caterpillar Inc. is the world’s largest manufacturer of construction and mining equipment, diesel and natural gas engines, and industrial gas turbines. The company is a leader in its respective technologies, which are employed in various industries such as construction, transportation, mining, forestry, energy, logistics, and electric power generation. Caterpillar is also committed to ensuring worker safety, which led to the implementation of a comprehensive Enhanced 911 (E911) system at its facilities. The company’s headquarters are located in Peoria, Illinois, and it operates numerous properties across the United States.

Solution

Caterpillar integrated ARCHIBUS with its Cisco VOIP software and personnel data from its Global Directory System to improve emergency response times. The E911 system automatically associates the caller’s telephone number with a physical location within a building and routes this information to Caterpillar security, who then supply it to first responders. The initial project covered 26 buildings in Peoria, with subsequent phases extending the system to 140 properties in 18 states. ARCHIBUS is connected to AutoCAD drawings via the Overlay application to visualize spatial relations among individuals, groups, and zones within Caterpillar buildings. The system also integrates with the Cisco Unified IP Phone System, Cisco Emergency Responder (CER) System, and Cisco Call Manager. The ARCHIBUS database updates all employee and location information daily, helping managers determine the best allocation of space.

Impact #1	The E911 system provides greater speed and accuracy in responding to emergency calls by company security and first responders.
Impact #2	The integration of ARCHIBUS and Cisco VOIP ensures that occupancy data is kept current, even when employees move to new locations.
Impact #3	The system helps managers determine the best allocation of space under their control.

Impact #1

The E911 system provides greater speed and accuracy in responding to emergency calls by company security and first responders.

Impact #2

The integration of ARCHIBUS and Cisco VOIP ensures that occupancy data is kept current, even when employees move to new locations.

Impact #3

The system helps managers determine the best allocation of space under their control.

Benefit #1	The initial E911 project covered 26 buildings comprising 24 million square feet.
Benefit #2	The second phase extended the system to 14 additional properties, totaling 76 million square feet.
Benefit #3	The third phase will bring the system to more than 140 properties in 18 states.

Benefit #1

The initial E911 project covered 26 buildings comprising 24 million square feet.

Benefit #2

The second phase extended the system to 14 additional properties, totaling 76 million square feet.

Benefit #3

The third phase will bring the system to more than 140 properties in 18 states.

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Overview

Caterpillar Fosters Worker Safety, Improves Occupancy Accuracy, with E911 System Using ARCHIBUS

Operational Impact

Quantitative Benefit