Case Studies Case Study – Primrose Candy Company

Edit This Case Study Record

	Case Study – Primrose Candy Company

Case Study – Primrose Candy Company

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Food & Beverage
Applicable Functions	Discrete Manufacturing Warehouse & Inventory Management
Use Cases	Inventory Management Manufacturing System Automation
Services	Software Design & Engineering Services System Integration
Challenge	Primrose Candy Company was previously using outdated methods of tracking business operations across multiple sources and systems. Data management was manually entered, leading to duplicate data entries and increased chances for errors. The company needed real-time financial and inventory control information that would alert them when inventory was low and what items were needed to fulfill orders. They were also facing an increasing need for quality control measures, a scheduling system that coincided within one system, and a reliable formula storage system. Read More
About Customer	Primrose Candy Company was founded by Frank and Mae Puch in 1928. The company primarily manufactures hard candy, chewy candies such as caramel and salt water taffy, and popcorn confections. In addition to candy, Primrose also produces private label nutraceuticals. Over 80% of the business is derived from private label and contract manufacturing, meaning Primrose not only has to meet its own high standards but also the scrutiny of those who put their name on the final products. Read More
Solution	Primrose implemented ProcessPro Premier 10.18 in late 2009, a fully integrated and industry-specific ERP solution that allowed the company to track real-time inventory, create production schedules, and measure quality control. Since then, Primrose has continued to meet its growing demands by adding additional features and performing necessary upgrades. They have been an excellent partner for beta testing of numerous future version releases. The software add-on applications included Warehouse Management Solution (WMS), Business Intelligence (BI), CRM, Advanced Scheduler, and Advanced Analytics. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Food & Beverage

Applicable Functions

Discrete Manufacturing

Warehouse & Inventory Management

Use Cases

Inventory Management

Manufacturing System Automation

Services

Software Design & Engineering Services

System Integration

Challenge

Primrose Candy Company was previously using outdated methods of tracking business operations across multiple sources and systems. Data management was manually entered, leading to duplicate data entries and increased chances for errors. The company needed real-time financial and inventory control information that would alert them when inventory was low and what items were needed to fulfill orders. They were also facing an increasing need for quality control measures, a scheduling system that coincided within one system, and a reliable formula storage system.

About Customer

Primrose Candy Company was founded by Frank and Mae Puch in 1928. The company primarily manufactures hard candy, chewy candies such as caramel and salt water taffy, and popcorn confections. In addition to candy, Primrose also produces private label nutraceuticals. Over 80% of the business is derived from private label and contract manufacturing, meaning Primrose not only has to meet its own high standards but also the scrutiny of those who put their name on the final products.

Solution

Primrose implemented ProcessPro Premier 10.18 in late 2009, a fully integrated and industry-specific ERP solution that allowed the company to track real-time inventory, create production schedules, and measure quality control. Since then, Primrose has continued to meet its growing demands by adding additional features and performing necessary upgrades. They have been an excellent partner for beta testing of numerous future version releases. The software add-on applications included Warehouse Management Solution (WMS), Business Intelligence (BI), CRM, Advanced Scheduler, and Advanced Analytics.

Impact #1	Primrose is now able to maintain accurate, manageable inventory levels, reducing waste and lag time. They have experienced a great improvement in operational efficiency through the use of WMS, which provides virtually error-free inventory transactions via handheld scanners.
Impact #2	Primrose recognized the value in a fully integrated system that was all inclusive. They previously utilized Microsoft® Excel for scheduling and storage of formulas and were utilizing a third-party module for their accounting needs. ProcessPro offered them a complete system, an accounting package, warehouse management, R&D, Material Requirements Planning (MRP) and more.
Impact #3	With the dynamic of Primrose’s manufacturing process they required a flexible scheduling system that had the ability to handle different machines, shapes and sizes of production. ProcessPro’s Advanced Scheduler feature has allotted for Primrose to schedule a batch for multiple days and multiple routes. They have experienced a dramatic reduction in errors in both workflow and shipping.

Impact #1

Primrose is now able to maintain accurate, manageable inventory levels, reducing waste and lag time. They have experienced a great improvement in operational efficiency through the use of WMS, which provides virtually error-free inventory transactions via handheld scanners.

Impact #2

Primrose recognized the value in a fully integrated system that was all inclusive. They previously utilized Microsoft® Excel for scheduling and storage of formulas and were utilizing a third-party module for their accounting needs. ProcessPro offered them a complete system, an accounting package, warehouse management, R&D, Material Requirements Planning (MRP) and more.

Impact #3

With the dynamic of Primrose’s manufacturing process they required a flexible scheduling system that had the ability to handle different machines, shapes and sizes of production. ProcessPro’s Advanced Scheduler feature has allotted for Primrose to schedule a batch for multiple days and multiple routes. They have experienced a dramatic reduction in errors in both workflow and shipping.

Download PDF Version

Overview

Case Study – Primrose Candy Company

Operational Impact