Intellect Case Studies Case Study: Merieux NutriSciences

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	Case Study: Merieux NutriSciences Intellect

Case Study: Merieux NutriSciences

Intellect

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Food & Beverage
Applicable Functions	Quality Assurance
Services	Software Design & Engineering Services System Integration
Challenge	Merieux NutraSciences, a global food testing company, was struggling with its paper-based system. The manual handling of documents was not only time-consuming but also made it difficult to find specific documents among the piles of binders. The company also needed a system to manage its four-step training process. As the company grew, the paper system became increasingly problematic. It was difficult to collect data for end-of-month reports, different labs had different versions of customer methods, and reports were only shared locally, not globally. Preparing for audits was a major challenge as documents were scattered across binders, desks, computers, and lab drawers. The company estimated that manually updating the paper-based system took up about 5,600 hours a year in the North American Network alone. Read More
About Customer	Mérieux NutriSciences is a global company dedicated to helping other companies find practical solutions to food safety, quality, and nutrition challenges throughout the supply chain. With 50 years of experience, they work with many well-known food and beverage companies. Mérieux NutriSciences operates in 22 countries, runs about 100 accredited laboratories worldwide, and employs about 7,000 people. The company is recognized for its commitment to ensuring consumer protection and brand reputation in the food and beverage industry. Read More
Solution	Intellect provided the solution that Mérieux NutriSciences was looking for. They updated the company's Training Management system to meet all its requirements. Training was now done through Intellect workflows, with notifications sent to trainers and trainees at the start of a training session. The system kept track of each stage of the training process. Intellect also provided a Document Control system, which became the repository for all customer methods and an important tool for auditors. In addition, Intellect developed a custom application for Mérieux NutriSciences, integrating with global CRM software for customer complaints and creating complex workflows for notifications and process steps. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Food & Beverage

Applicable Functions

Quality Assurance

Services

Software Design & Engineering Services

System Integration

Challenge

Merieux NutraSciences, a global food testing company, was struggling with its paper-based system. The manual handling of documents was not only time-consuming but also made it difficult to find specific documents among the piles of binders. The company also needed a system to manage its four-step training process. As the company grew, the paper system became increasingly problematic. It was difficult to collect data for end-of-month reports, different labs had different versions of customer methods, and reports were only shared locally, not globally. Preparing for audits was a major challenge as documents were scattered across binders, desks, computers, and lab drawers. The company estimated that manually updating the paper-based system took up about 5,600 hours a year in the North American Network alone.

About Customer

Mérieux NutriSciences is a global company dedicated to helping other companies find practical solutions to food safety, quality, and nutrition challenges throughout the supply chain. With 50 years of experience, they work with many well-known food and beverage companies. Mérieux NutriSciences operates in 22 countries, runs about 100 accredited laboratories worldwide, and employs about 7,000 people. The company is recognized for its commitment to ensuring consumer protection and brand reputation in the food and beverage industry.

Solution

Intellect provided the solution that Mérieux NutriSciences was looking for. They updated the company's Training Management system to meet all its requirements. Training was now done through Intellect workflows, with notifications sent to trainers and trainees at the start of a training session. The system kept track of each stage of the training process. Intellect also provided a Document Control system, which became the repository for all customer methods and an important tool for auditors. In addition, Intellect developed a custom application for Mérieux NutriSciences, integrating with global CRM software for customer complaints and creating complex workflows for notifications and process steps.

Impact #1	Mérieux NutriSciences saw immediate improvements in the quality of training, efficiency of personnel, and accessibility of documents.
Impact #2	The company saved about 62% on SOP delivery and new method training as the process of printing SOPs and other manual processes were now eliminated.
Impact #3	Audits became more productive as record reviewing was done much faster, reducing onsite audit time by 50%.

Impact #1

Mérieux NutriSciences saw immediate improvements in the quality of training, efficiency of personnel, and accessibility of documents.

Impact #2

The company saved about 62% on SOP delivery and new method training as the process of printing SOPs and other manual processes were now eliminated.

Impact #3

Audits became more productive as record reviewing was done much faster, reducing onsite audit time by 50%.

Benefit #1	The company saved about $400,000 annually after implementing Intellect’s solution.
Benefit #2	Onsite audit time was reduced by 50%.
Benefit #3	The Intellect Platform tracks over 400 Customer complaints and internal nonconformance records every month.

Benefit #1

The company saved about $400,000 annually after implementing Intellect’s solution.

Benefit #2

Onsite audit time was reduced by 50%.

Benefit #3

The Intellect Platform tracks over 400 Customer complaints and internal nonconformance records every month.

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Overview

Case Study: Merieux NutriSciences

Operational Impact

Quantitative Benefit