Case Studies Case Study: Food & Beverage

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	Case Study: Food & Beverage

Case Study: Food & Beverage

Technology Category	Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Food & Beverage
Applicable Functions	Warehouse & Inventory Management Logistics & Transportation
Use Cases	Inventory Management Supply Chain Visibility Track & Trace of Assets Warehouse Automation
Services	System Integration Training
Challenge	Dietz & Watson faced significant challenges in managing their growing distribution needs. Their existing home-grown system was outdated and inefficient, leading to a lack of storage space and operational inefficiencies. The company needed a strategic implementation plan that would minimize operational impact while providing a high level of service to their customers. They required a solution that could handle various temperature-controlled areas and manage multiple product lines effectively. Additionally, they needed to ensure zero downtime during the implementation process to avoid disrupting their daily operations. Read More
About Customer	Dietz & Watson is a renowned company in the food and beverage industry, known for its high-quality deli meats and artisan cheeses. Founded in 1939 by Gottlieb Dietz, the company has maintained a commitment to 'quality above all,' using only the freshest lean meats and finest all-natural spices and seasonings. Today, the third generation of the Dietz family continues this legacy, focusing on preparing and distributing premium products. The company partnered with Black Bear Distribution, a third-party logistics provider, to address their growing distribution needs and implement a world-class technology solution. Read More
Solution	Dietz & Watson partnered with Softeon to implement their supply chain execution (SCE) solutions. The phased implementation approach allowed them to minimize operational impact by rolling out one product line at a time over four months. Softeon's experienced team ensured zero downtime during the transition. The solution included advanced receiving, rule-based putaway, advanced wave management, optimized pick path sequencing, real-time replenishment, and shipping, providing full control and visibility at every process stage. The system also offered 100% serialization down to the case, complete tracking and trace functionality, and the ability to capture catch weights for order and billing accuracy. Special requirements like 'sale by dates' and recall functionalities were handled automatically. Read More Log in to view content
Contents

Technology Category

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Food & Beverage

Applicable Functions

Warehouse & Inventory Management

Logistics & Transportation

Use Cases

Inventory Management

Supply Chain Visibility

Track & Trace of Assets

Warehouse Automation

Services

System Integration

Training

Challenge

Dietz & Watson faced significant challenges in managing their growing distribution needs. Their existing home-grown system was outdated and inefficient, leading to a lack of storage space and operational inefficiencies. The company needed a strategic implementation plan that would minimize operational impact while providing a high level of service to their customers. They required a solution that could handle various temperature-controlled areas and manage multiple product lines effectively. Additionally, they needed to ensure zero downtime during the implementation process to avoid disrupting their daily operations.

About Customer

Dietz & Watson is a renowned company in the food and beverage industry, known for its high-quality deli meats and artisan cheeses. Founded in 1939 by Gottlieb Dietz, the company has maintained a commitment to 'quality above all,' using only the freshest lean meats and finest all-natural spices and seasonings. Today, the third generation of the Dietz family continues this legacy, focusing on preparing and distributing premium products. The company partnered with Black Bear Distribution, a third-party logistics provider, to address their growing distribution needs and implement a world-class technology solution.

Solution

Dietz & Watson partnered with Softeon to implement their supply chain execution (SCE) solutions. The phased implementation approach allowed them to minimize operational impact by rolling out one product line at a time over four months. Softeon's experienced team ensured zero downtime during the transition. The solution included advanced receiving, rule-based putaway, advanced wave management, optimized pick path sequencing, real-time replenishment, and shipping, providing full control and visibility at every process stage. The system also offered 100% serialization down to the case, complete tracking and trace functionality, and the ability to capture catch weights for order and billing accuracy. Special requirements like 'sale by dates' and recall functionalities were handled automatically.

Impact #1	Dietz & Watson achieved significant efficiency in distribution, fulfillment, and inventory control.
Impact #2	The company went from zero visibility with error-prone paper reports to 100% visibility in all aspects of their distribution operations.
Impact #3	Customer orders were never impacted during the implementation, and customers now enjoy full on-time support.

Impact #1

Dietz & Watson achieved significant efficiency in distribution, fulfillment, and inventory control.

Impact #2

The company went from zero visibility with error-prone paper reports to 100% visibility in all aspects of their distribution operations.

Impact #3

Customer orders were never impacted during the implementation, and customers now enjoy full on-time support.

Benefit #1	Order turnaround time was reduced by 25%, from 8 hours to 6 hours.

Benefit #1

Order turnaround time was reduced by 25%, from 8 hours to 6 hours.

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Overview

Case Study: Food & Beverage

Operational Impact

Quantitative Benefit