Linxup Case Studies Case Study: CSI-Absolute Clean Inc. - Cleaning & Restoration Company Cuts Costs and Improves Communication with Linxup GPS Tracking

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	Case Study: CSI-Absolute Clean Inc. - Cleaning & Restoration Company Cuts Costs and Improves Communication with Linxup GPS Tracking Linxup

Case Study: CSI-Absolute Clean Inc. - Cleaning & Restoration Company Cuts Costs and Improves Communication with Linxup GPS Tracking

Linxup

Technology Category	Sensors - GPS
Applicable Industries	Construction & Infrastructure
Applicable Functions	Field Services Logistics & Transportation
Use Cases	Fleet Management Track & Trace of Assets
Services	System Integration
Challenge	CSI-Absolute Clean Inc, a small company specializing in the cleaning and restoration of natural stone, fine fabrics, and textiles, was facing challenges in communication, tracking, and customer service. The company needed a solution that could provide real-time, accurate data for effective communication and improved customer service. They also needed a tool to automate as much as possible, provide online reports, and settle client disputes. The company was also looking for a solution that could help in reducing operating costs and improving service delivery and quality assurance. Read More
About Customer	CSI-Absolute Clean Inc is a small company that specializes in the cleaning and restoration of natural stone, fine fabrics, and textiles. The company prides itself on its highly-trained technicians, clear communication, and outstanding customer service. The company always invests in education, new technology, and R&D to deliver the best quality. The company's founder, Earl Salandanan, believes that communication is key to separating his company from competitors. The company aims to automate as much as possible and requires live, up-to-the-minute information for effective customer service. Read More
Solution	The company implemented Linxup GPS tracking, which provided real-time, accurate data for effective communication and improved customer service. Linxup helped the company automate its operations, provide online reports, and settle client disputes. The GPS tracking system also helped the company in reducing operating costs and improving service delivery and quality assurance. The system provided the company with the ability to know the facts and settle uncertainties. It also helped in tracking employee time and holding everyone accountable. The Linxup mobile app also allowed the company's founder to make quality assurance visits. Read More Log in to view content
Contents

Technology Category

Sensors - GPS

Applicable Industries

Construction & Infrastructure

Applicable Functions

Field Services

Logistics & Transportation

Use Cases

Fleet Management

Track & Trace of Assets

Services

System Integration

Challenge

CSI-Absolute Clean Inc, a small company specializing in the cleaning and restoration of natural stone, fine fabrics, and textiles, was facing challenges in communication, tracking, and customer service. The company needed a solution that could provide real-time, accurate data for effective communication and improved customer service. They also needed a tool to automate as much as possible, provide online reports, and settle client disputes. The company was also looking for a solution that could help in reducing operating costs and improving service delivery and quality assurance.

About Customer

CSI-Absolute Clean Inc is a small company that specializes in the cleaning and restoration of natural stone, fine fabrics, and textiles. The company prides itself on its highly-trained technicians, clear communication, and outstanding customer service. The company always invests in education, new technology, and R&D to deliver the best quality. The company's founder, Earl Salandanan, believes that communication is key to separating his company from competitors. The company aims to automate as much as possible and requires live, up-to-the-minute information for effective customer service.

Solution

The company implemented Linxup GPS tracking, which provided real-time, accurate data for effective communication and improved customer service. Linxup helped the company automate its operations, provide online reports, and settle client disputes. The GPS tracking system also helped the company in reducing operating costs and improving service delivery and quality assurance. The system provided the company with the ability to know the facts and settle uncertainties. It also helped in tracking employee time and holding everyone accountable. The Linxup mobile app also allowed the company's founder to make quality assurance visits.

Impact #1	Improved communication with customers by providing more accurate estimates of arrival times.
Impact #2	Enabled the company to automate its operations and provide online reports.
Impact #3	Helped the company settle client disputes by providing accurate data on arrival and departure times.

Impact #1

Improved communication with customers by providing more accurate estimates of arrival times.

Impact #2

Enabled the company to automate its operations and provide online reports.

Impact #3

Helped the company settle client disputes by providing accurate data on arrival and departure times.

Benefit #1	Reduced fuel costs by monitoring fuel consumption and ensuring that the fuel the company is paying for is actually going into company vehicles.
Benefit #2	Saved money multiple times when customers falsely claimed that a truck was late.

Benefit #1

Reduced fuel costs by monitoring fuel consumption and ensuring that the fuel the company is paying for is actually going into company vehicles.

Benefit #2

Saved money multiple times when customers falsely claimed that a truck was late.

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Overview

Case Study: CSI-Absolute Clean Inc. - Cleaning & Restoration Company Cuts Costs and Improves Communication with Linxup GPS Tracking

Operational Impact

Quantitative Benefit