Route4Me
Case Studies
Carter's Transformation in On-Demand Delivery with Route4Me’s API
Overview
Carter's Transformation in On-Demand Delivery with Route4Me’s APIRoute4Me |
Analytics & Modeling - Machine Learning Sensors - Lidar & Lazer Scanners | |
Automotive Transportation | |
Logistics & Transportation Product Research & Development | |
Last Mile Delivery Vehicle Telematics | |
Data Science Services System Integration | |
Operational Impact
The adoption of Route4Me’s API has significantly improved Carter's operational efficiency. The tool has enabled Carter to be the single source of truth for all of their users, from merchant to driver to end customer. This has streamlined communication and improved service delivery. The use of volume and time-based routing constraints has also made route planning more efficient, allowing drivers to fill their schedules and serve more customers. Furthermore, the ability to charge merchants based on distance and vehicle type rather than the number of parcels has made the service more cost-effective for merchants, thus enhancing customer satisfaction and loyalty. | |
Quantitative Benefit
Carter was able to pivot from a ride-hailing startup to a product delivery company, serving multiple cities in South Africa. | |
The company now has over 1500 drivers providing on-demand delivery services. | |
Carter was able to reduce delivery fees and product costs for merchants by charging based on distance and vehicle type rather than the number of parcels. | |