Case Studies CareSource PHI is protected by Absolute

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	CareSource PHI is protected by Absolute

CareSource PHI is protected by Absolute

Technology Category	Cybersecurity & Privacy - Endpoint Security Cybersecurity & Privacy - Security Compliance
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation
Use Cases	Remote Asset Management
Services	Cybersecurity Services System Integration
Challenge	The mix of laptops to desktops at CareSource was 30:70, with approximately 300 laptops in a growing inventory. The CareSource IT team knew they needed to track all their machines — especially the more portable laptops — because they contained protected health information (PHI). The CareSource IT team also wanted to work toward best practices in protecting PHI and compliance with the Health Insurance Portability and Accountability Act (HIPAA). Read More
About Customer	CareSource is a non-profit, Medicaid-managed care company based in Dayton, Ohio. Established in 1989, CareSource has grown to the largest Medicaid-managed care plan in Ohio and the second largest in the US. The team at CareSource is committed to making a difference in the lives of Medicaid-qualified, underserved people by improving their access to and quality of healthcare. This mission is their “heartbeat” and dedication is the hallmark of their success. With 1,400 staff working to meet the healthcare needs of more than 900,000 members, reliable, secure technology and access to health and policy information are essential for CareSource. CareSource also needs to safeguard this information day to day and at device retirement. Read More
Solution	CareSource looked at several solutions but Absolute offered features that met their needs perfectly. “It was our responsibility to choose a solution that could help us protect the PHI on our laptops,” says Jarad Preece, IT Manager at CareSource. Commenting on deployment of Absolute Data & Device Security (DDS), formerly Computrace, Preece recalls: “The deployment was easy, it took just a couple of weeks.” Persistence® technology by Absolute is embedded into device firmware at the factory. If the Absolute DDS agent is removed – for instance, as the result of installing a new operating system – it simply reinstalls itself. This level of Persistence allows CareSource to maintain contact with each device, regardless of user or location. Because of the healthcare policy laws, including HIPAA, that CareSource must adhere to, the IT team has to provide an end of life certificate to show that a complete data delete has been performed on a device when it is retired. Absolute DDS makes this possible. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Endpoint Security

Cybersecurity & Privacy - Security Compliance

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Use Cases

Remote Asset Management

Services

Cybersecurity Services

System Integration

Challenge

The mix of laptops to desktops at CareSource was 30:70, with approximately 300 laptops in a growing inventory. The CareSource IT team knew they needed to track all their machines — especially the more portable laptops — because they contained protected health information (PHI). The CareSource IT team also wanted to work toward best practices in protecting PHI and compliance with the Health Insurance Portability and Accountability Act (HIPAA).

About Customer

CareSource is a non-profit, Medicaid-managed care company based in Dayton, Ohio. Established in 1989, CareSource has grown to the largest Medicaid-managed care plan in Ohio and the second largest in the US. The team at CareSource is committed to making a difference in the lives of Medicaid-qualified, underserved people by improving their access to and quality of healthcare. This mission is their “heartbeat” and dedication is the hallmark of their success. With 1,400 staff working to meet the healthcare needs of more than 900,000 members, reliable, secure technology and access to health and policy information are essential for CareSource. CareSource also needs to safeguard this information day to day and at device retirement.

Solution

CareSource looked at several solutions but Absolute offered features that met their needs perfectly. “It was our responsibility to choose a solution that could help us protect the PHI on our laptops,” says Jarad Preece, IT Manager at CareSource. Commenting on deployment of Absolute Data & Device Security (DDS), formerly Computrace, Preece recalls: “The deployment was easy, it took just a couple of weeks.” Persistence® technology by Absolute is embedded into device firmware at the factory. If the Absolute DDS agent is removed – for instance, as the result of installing a new operating system – it simply reinstalls itself. This level of Persistence allows CareSource to maintain contact with each device, regardless of user or location. Because of the healthcare policy laws, including HIPAA, that CareSource must adhere to, the IT team has to provide an end of life certificate to show that a complete data delete has been performed on a device when it is retired. Absolute DDS makes this possible.

Impact #1	Quick, easy tracking of laptops and desktops.
Impact #2	Ensures sensitive PHI stored on computers is protected.
Impact #3	Remote security commands and end of life data delete certificates allow CareSource to satisfy compliance requirements.

Impact #1

Quick, easy tracking of laptops and desktops.

Impact #2

Ensures sensitive PHI stored on computers is protected.

Impact #3

Remote security commands and end of life data delete certificates allow CareSource to satisfy compliance requirements.

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Overview

CareSource PHI is protected by Absolute

Operational Impact