DocuWare Case Studies Car Avenue Group Streamlines Invoice Processing and Onboarding with DocuWare Cloud

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	Car Avenue Group Streamlines Invoice Processing and Onboarding with DocuWare Cloud DocuWare

Car Avenue Group Streamlines Invoice Processing and Onboarding with DocuWare Cloud

DocuWare

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Retail
Applicable Functions	Human Resources
Services	Cloud Planning, Design & Implementation Services
Challenge	The Car Avenue group, a conglomerate of about 130 official dealers for the motor vehicle trade, was struggling with the complicated processing of incoming invoices in its Belgian branches. The approval process varied at each location due to the franchisees being separate legal entities. Some dealers approved invoices by mailing them to the accounting department, while others manually signed each invoice in a paper-based approval process. This resulted in significant delays in the workflow as the physical receipts had to arrive first. The company was also looking to digitize other company processes in addition to invoice approval. Read More
About Customer	The Car Avenue group was founded in 1920 and comprises of about 130 official dealers for the motor vehicle trade in Belgium, Luxembourg, France and Switzerland. The group has around 2,500 employees and generates an annual turnover of approximately 1.8 billion euros. The seven car dealers in Belgium have been working with DocuWare Cloud since 2021. The company was looking for a powerful document management system (DMS) to simplify the complicated processing of incoming invoices in the Belgian branches. Read More
Solution	Car Avenue selected DocuWare as their document management system (DMS) due to its flexibility, simplicity, and ability to meet all requirements. The software could also be easily used in Luxembourg and France in the future. With DocuWare’s automatic document archiving, the company now saves valuable work time. Once documents have been scanned, they can be retrieved instantly from any location after entering a few search terms. The company now has significantly more control over invoice approval, as well as a clear overview of the costs to be expected in each time period. The software is also integrated into the IT administration software “Carya”, further simplifying its use. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Retail

Applicable Functions

Human Resources

Services

Cloud Planning, Design & Implementation Services

Challenge

The Car Avenue group, a conglomerate of about 130 official dealers for the motor vehicle trade, was struggling with the complicated processing of incoming invoices in its Belgian branches. The approval process varied at each location due to the franchisees being separate legal entities. Some dealers approved invoices by mailing them to the accounting department, while others manually signed each invoice in a paper-based approval process. This resulted in significant delays in the workflow as the physical receipts had to arrive first. The company was also looking to digitize other company processes in addition to invoice approval.

About Customer

The Car Avenue group was founded in 1920 and comprises of about 130 official dealers for the motor vehicle trade in Belgium, Luxembourg, France and Switzerland. The group has around 2,500 employees and generates an annual turnover of approximately 1.8 billion euros. The seven car dealers in Belgium have been working with DocuWare Cloud since 2021. The company was looking for a powerful document management system (DMS) to simplify the complicated processing of incoming invoices in the Belgian branches.

Solution

Car Avenue selected DocuWare as their document management system (DMS) due to its flexibility, simplicity, and ability to meet all requirements. The software could also be easily used in Luxembourg and France in the future. With DocuWare’s automatic document archiving, the company now saves valuable work time. Once documents have been scanned, they can be retrieved instantly from any location after entering a few search terms. The company now has significantly more control over invoice approval, as well as a clear overview of the costs to be expected in each time period. The software is also integrated into the IT administration software “Carya”, further simplifying its use.

Impact #1	The company now saves valuable work time with DocuWare’s automatic document archiving.
Impact #2	Car Avenue has significantly more control over invoice approval, as well as a clear overview of the costs to be expected in each time period.
Impact #3	The four-eyes principle is now used during approval – this was previously not possible due to the complicated paper-based process.

Impact #1

The company now saves valuable work time with DocuWare’s automatic document archiving.

Impact #2

Car Avenue has significantly more control over invoice approval, as well as a clear overview of the costs to be expected in each time period.

Impact #3

The four-eyes principle is now used during approval – this was previously not possible due to the complicated paper-based process.

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Overview

Car Avenue Group Streamlines Invoice Processing and Onboarding with DocuWare Cloud

Operational Impact